*Fantastic customer service/dispute resolution*
I made an order with B-couture and was disappointed for a number of reasons. I had broadcast how brilliant the offers were on their site to...
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Customer Service
B Couture London
5 years ago
Thank you for your review.
Product reviews
Dyddiad y pryniant: 09/04/2021
0
Rhannwch
JB
James Bradley
5 years ago
What James Bradley said about B Couture London:
Great fit. Good price will definitely be buying again
Customer Service
B Couture London
5 years ago
Thank you for your review.
Product reviews
Dyddiad y pryniant: 24/03/2021
0
Rhannwch
SS
Sunny Singh
5 years ago
What Sunny Singh said about B Couture London:
Service was flawless as always - quick delivery from ordering.
Detail of products are clearly described and sizes were spot on!
Hi John,
Sorry to hear that your tracksuit was not to the best quality. I have searched our inboxes and cannot find anything from you. Could I please ask for you to email info@bcouturelondon.com with photos of the damaged tracksuit, so we can arrange a replacement to be processed.
Pockets are ridiculous too small. This tracksuit has cost me more as I dropped my phone. Can't fit anything in the pockets and the tracksuit does not look right in appearance. Looks like it has been...
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Customer Service
B Couture London
5 years ago
Hi Nathaniel,
Sorry to hear you are unsatisfied with your order. Please could I ask for you to send across photos to info@bcouturelondon.com . You can return this for an exchange or refund.
Our new tracksuits have now had the pockets resized and measured to ensure phones fit in correctly.
Product reviews
Dyddiad y pryniant: 02/04/2021
0
Rhannwch
Cwsmer Dibynadwy
5 years ago
They sold me a pair of jeans that was then out of stock. Should not of been on website.
Customer Service
B Couture London
5 years ago
Hi Taylor,
Sorry to hear that this happened. I have now looked into this and can see that the day your order was placed, we unfortunately suffered a system error on our website. As explained to you via email our website was not updating the quantities correctly as items were sold. This meant items oversold. A full refund and our sincere apologies were issued.
Dyddiad y pryniant: 16/04/2021
0
Rhannwch
JP
Julia Palethorpe
5 years ago
What Julia Palethorpe said about B Couture London:
Would recommend to buy. Good sizing lovely quality..
The delivery time was very good and prices were more than affordable, plus the quality of the products were good. I've stopped here several times and as always I'm pleased.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
