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AXA Insurance Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 151,377 adolygiad

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

The price of insurance is just way to unrealistic and also getting extra penalties on your premium for driving on older

Was ok but didn't seem to want to help

Trusted Customer

Dilyswyd gan Feefo

Dublin 7

9 years ago

What Trusted Customer said about AXA Insurance:

Awaful servicewill not use again.

At the moment not pleased, paid for insurance in full 4th August its now7th.Sept and am still waiting for Disc. Sent all required information by post and by email,

Erika Rafferty

AXA Insurance

9 years ago

Good Afternoon,

Thank you for taking the time to speak with me today. I am delighted that we could solve the issue and get your full insurance certificate and disc out to you.

Kind Regards,

Erika

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance:

robbers

Raise my insurance by €150.Robbers

Erika Rafferty

AXA Insurance

9 years ago

Hi Ian

We appreciate the time you have taken to leave this feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika　

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Sales agent very helpful

Laura Hagan

AXA Insurance

9 years ago

Hi Sean

thanks for taking the time to leave your review.

We are happy to hear that our sales agent was able to help you.

Kind regards

Laura

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance:

efficient, professional

professilonal, efficient, pleasant to deal with

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Good

Trusted Customer

Dilyswyd gan Feefo

Dublin 14

9 years ago

What Trusted Customer said about AXA Insurance:

Great Value, Great Service, Courteous, efficient and much much more

I found AXA to be professional and helpful in all dealings with them from start to finish. They were also extremely patient while I was waiting for documenation from another insurance company whom I...

Laura Hagan

AXA Insurance

9 years ago

Dear James

Thank you for leaving such a nice comment of AXA Ireland's service.

We are delighted that you found our staff to be helpful and professional.

Kind regards

Laura

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Happy to be with AXA

Very polite and helpful people. Always try to give the best quote.

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance:

Mixed feelings!

The first person I was talking to, told me he would ring me back with the quote but never did, wen I rang again I was talking to another girl who couldn't find the person I had been talking to...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Price increase was horrendous. For a busy person, needing to call Axa is a massive pain - they need to validate everything.

Paul Monks

AXA Insurance

9 years ago

Hi Adrian,

Thank you for your feedback. We are sorry that your customer service experience did not meet expectations. We do understand that our procedures can be quite time consuming, but we are bound by Central Bank regulations and must conduct business in an approved manner, which means validation of all information and lengthy phone procedures.

The price, unfortunately is something that we can do little about as we have had to implement rate changes for all of our products as a result of the current insurance market situation.

If you have any questions or queries, please feel free to contact me.

Regards

Paul Monks

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