I had very little choice in the company i got my insurance with. Being the best of a bad bunch does not make you good. You charged a fortune for my insurance just because my car is old which is...
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Erika Rafferty
AXA Insurance
9 years ago
Hi Thelma,
Thank you for taking the time to leave feedback.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
Your total premium charged is not all to do with the age of your car, this is only one factor in determining your overall annual premium.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us
Kind Regards,
Erika
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Cork
9 years ago
What Trusted Customer said about AXA Insurance:
Polite , professional and speedy
Polite , fast , efficient on the phone and in the local cork office ( handed in documents there ) . And very cost efficient
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Dublin
9 years ago
What Trusted Customer said about AXA Insurance:
GOOD
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Hi i cant register they says its register but cant login then hope it will fixed soon thank you ..
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance:
I found the staff very helpful
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Very happy with AXA renewal quote!
Very happy with AXA's renewal terms and quote so went ahead with them for a second year's motor insurance. Hope I won't have to see how good they are at processing a claim!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
I thought Ann in your Kilkenny branch was extremely pleasent to deal with.
Erika Rafferty
AXA Insurance
9 years ago
Hi Thomas,
Thank you for taking the time to leave feedback.
I will pass on your positive comments to Ann and her manager.
Kind Regards,
Erika
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance:
Excellent clear service
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Fine but better out there
Didn't find Axa very helpful when I went to renew my policy. They didn't seem to value me as a customer and I will be looking at other companies in the future.
Erika Rafferty
AXA Insurance
9 years ago
Hi Mary,
Thank you for taking the time to leave feedback.
I am really sorry to hear that you didn't feel we value you as a customer.
We appreciate your custom over the last number of years and hope to continue to be your insurance provider in the future.
Kind Regards,
Erika
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Overall experience is good..
Staff always very polite and helpful. Have been with axa for many years and will stay providing I get good value.
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