How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 151,382 adolygiad

Trusted Customer

Dilyswyd gan Feefo

Skerries

9 years ago

What Trusted Customer said about AXA Insurance:

responsive to my needs

easy to deal with over the phone and make changes

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Very helpful

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Happy but not happy

I rated their standard of service excellent as the gentleman serving me was excellent unfortunately the price of my premium was ridiculous after all these years and having no claims I'm been...

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Will have to seriously consider a change of insurer for both home and car in 2017

First time in 24 years that I was not happy with discussion either re car or home insurance. I know that premiums are increasing but I expected even some token reduction when I rang to query quote -...

Erika Rafferty

AXA Insurance

9 years ago

Hi Mary,

I'm really sorry to hear that you were unhappy with the discussion you had regarding both your home and car renewals.

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result.

At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

The value of your vehicle does not affect your renewal premium with AXA however we do use other factors such as make, model and car group etc.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards,

Erika

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance:

Fast sent documents. Price is fine for first time insurance

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance:

Excellent

I have found staff very helpful in every way

Paul Monks

AXA Insurance

9 years ago

Hi Maura,

Thank you very much for your positive feedback. I'll pass it along to the team in the Long Mile Road.

Regards

Paul

Trusted Customer

Dilyswyd gan Feefo

Tenure. Co. Louth

9 years ago

What Trusted Customer said about AXA Insurance:

Pleasantly surprised and very happy with service.

Was looked after by Jacintha. She made the process very easy and effortless. Would recommend dealing with Axa. Price was competitive. Now have car and house insurance with them.

Trusted Customer

Dilyswyd gan Feefo

GALWAY

9 years ago

What Trusted Customer said about AXA Insurance:

GLAD TO HAVE INSURANCE BUT PRICE ACROSS INDUSTRY IS A RIP OFF TO NORMAL DRIVERS

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Insurance Renewal

The lady I dealt with to make my initial payment was welcoming, pleasant, cheerful and very helpful - she made the entire transaction a most enjoyable experience. The quote wasn't very impressive...