Always very helpful staff when I have cause to phone AXA. My one quibble is...
Always very helpful staff when I have cause to phone AXA. My one quibble is the voice message designed to help one navigate to the correct department is not helpful. There was no option for me...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Excellent service by AXA Ireland
Great service. Good price
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Best car insurance in ireland
The people are very professional and patient. They explain very clear all the services and benefit
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Very, very expensive. Far too expensive
Very, very expensive. Far too expensive
Lyndsey Kearns
AXA Insurance - Ireland
9 years ago
Good Afternoon Gerrard
We appreciate the time you have taken to leave your feedback. Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity tot hank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards
Lyndsey
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Excellent service by AXA Ireland
Good renewal experience
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
very easy on-line service
Quick. Easy online application. Competitive by price. Very self-service, but next day man called and asked if I need help.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
The staff member who went through all the underwriting questions and finali...
The staff member who went through all the underwriting questions and finalised the policy was extremely helpful and professional
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
I don't know why you send out big bills and they reduce them immediately wh...
I don't know why you send out big bills and they reduce them immediately when someone rings you. This happens with my car and house insurance. It has made me very weary of you.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
excellent service provided no satisfactory explanation for price increase
apart from the huge price increase the rest of the service was excellent.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Dublin
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Good customer service. But couldn't pay online and no explanation was given
I could not pay online and it was not explained why on the website, I was just referred to a contact number.
Also I had previous named driver experience of 9 months which was not accounted for in my...
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