AXA Insurance - Ireland Adolygiadau

Good Morning Tony,

Thank you very much for taking the time out to give us feedback.

We are delighted you are happy with our service.

Kind Regards

Michaela

Hi Nuala,

Thank you for taking the time to take my phone call this afternoon. As per our conversation I will have your policy documentation to you in the post this afternoon.

Kind Regards,

Erika

Hi John,

Thank you for your feedback.  Unfortunately we could not reduce the premium to €600 for you.  The rate charged at €612 was the best price we could offer this year.  The €83 that the Galway office reduced the premium by was the largest discount that could be applied.  We do  understand your frustration in relation to the price, but due to significant increases in costs across the industry all insurers have had to implement significant rate increases.

Thank you for your continued custom and if you have any queries, please feel free to contact me.

Regards

Paul

Hi Bernadette,

Thank you for your feedback.  We can understand that you are unhappy with the increase in your car insurance premium. There are a number of factors that affect the price we are charging you. Foremost amongst these are the increasing claims costs nationwide. 

While only a small number of customers claim, the cost of settling these claims affects all customers across the country.  AXA, like all of our competitors, has been forced to implement large scale price increases to make sure that there are sufficient reserves in the industry to meet these risings costs.

We do understand that this is no consolation to customers who have been claim free, and we thank you for your continued custom. 

Regards

Paul

Hi Mary,

Thank you for your kind feedback.  I will pass it on to Sean and his team in Wexford.  Our branch network is very important to us and we are delighted that you found the experience to your liking.  We are committed to offering quality service through our local branch network with local people dealing one on one with our customers.

Regards

Paul