How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AXA Insurance - Ireland Adolygiadau

http://www.axa.ie

EXCEPTIONAL

Service

4.7

10,576

2,142

298

118

286

13,420

ratings over the past year

Arddangos pob 147,442 adolygiad

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Bad customer service

Customer service staff were no help at all.

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Jason,

Thank you for taking the time to speak with me today.

I am sorry that you found our customer service agent unhelpful and will be contacting their manager with this feedback.

In relation to our online account I have sorted your access and you should not have any more issues with this.

Kind Regards,

Erika

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

schnell, professionell, unbürokratisch...

alles bestens

Trusted Customer

Dilyswyd gan Feefo

DUBLIN

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

esay to do business with.

they are easy to contact, no long waiting, you get a person on the other end of the phone who has both an understanding of your enquiry and the all have a nice way of dealing with you.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

-and in my case excellent to deal with.

Very competitive

Trusted Customer

Dilyswyd gan Feefo

Killarney

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Quick and easy access to webside. Good customer service. Friendly staff in ...

Quick and easy access to webside. Good customer service. Friendly staff in Killarney office.

Trusted Customer

Dilyswyd gan Feefo

Roscrea Tipperary

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Eoin in Axa in Thurles was really friendly and so helpful and professional....

Eoin in Axa in Thurles was really friendly and so helpful and professional.

Trusted Customer

Dilyswyd gan Feefo

Finglas

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Elaine was so nice and helpful. The information she could not tell me at th...

Elaine was so nice and helpful. The information she could not tell me at the time she found out and rang me back. I was so happy with the Service she give me

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Excellent service, really patient agent on the phone too.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Exceptional Customer Service

The lady who i spoke to on the phone was the most helpful pleasant, yet non pushy company representative i have ever dealt with, well done to Samantha Robinson! As we have a local office here where i...