Ridiculous service switched from one section to another .
No customer service.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Victor,
Thank you for taking the time to leave feedback.
I am disappointed to hear that your customer service experience was not up to standard.
I have forwarded your comment to the relevant department.
Thank you for renewing your policy with AXA.
Kind Regards,
Erika
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Good insurance company
They are very good and I'm pleased
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Kenmare
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
I am a very satisfied customer of over 25 years. That speaks for itself!Ke
AXA is very fair in all respects. prompt and efficient with helpfull, friendly staff.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Easy and speedy transaction.
Everything was explained very clearly to me.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Limerick
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Helpfull
Helpfull Staff
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Dublin
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Axa don't respect people.
I've gotted an open claim from April this year. In half of September my claim wasn't closed yet but I know why. My insurance was due to 2nd of October and axa to force me to stay in axa close my...
Read more
Faye Gorman
AXA Insurance - Ireland
9 years ago
Hi Piotr,
Thank you for taking the time to give us your feedback. I see from your file that the claim has now been closed and the options available have been given to you. I will ask one of our sales staff to contact you to go through options again.
Kind Regards,
Faye.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Bluebell
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
Bad service
First impression with agent Conor was not goood at all, didn't know benefits of policy and said I would know then when I paid for policy, caitriona was lovely and very helpful
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Lucy,
Thank you for taking the time to leave feedback.
I am disappointed to hear that the first agent you dealt with was unhelpful. I have contacted his manager to ensure this does not occur again.
I am delighted that Caitriona was able to help you.
Thank you for choosing to take your policy with AXA.
Kind Regards,
Erika
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
maynooth
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
axa insurance
long waiting for customer services
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Amazing service
Service was amazing, Gentleman i spoke to was very helpful and got me a great quote.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
co. waterford
9 years ago
What Trusted Customer said about AXA Insurance - Ireland:
great quote, happy to be a customer this year
great customer service from michael power, very happy with the price and if ye can repeat the value next year you`ll have my custom again.
thank you and michael for the service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.