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AXA Insurance - Ireland Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/axa-ireland | Feefo

Arddangos pob 147,443 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Good service

Good service, call backs when requested. Made the process quite easy. I was previously with FBD they tried to charge me over €300 more than I paid last year, AXA were competitive although I still had...

Trusted Customer

Dilyswyd gan Feefo

Kilkenny

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I got my quote online and requested a call back as i was unsure of some que...

I got my quote online and requested a call back as i was unsure of some questions. The call back was slow coming so i had to ring myself. The staff i spoke to were excellent, friendly helpful and...

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

When I phoned about an online quote, your computer systems were down and th...

When I phoned about an online quote, your computer systems were down and the man I was speaking with promised to call me back but he never did so I had to contact you again.

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

I rate it poor because It s only because I was worried that I was not getti...

I rate it poor because It s only because I was worried that I was not getting the disk that I called the hotline. I found out that the copy of my driving licence was not readable. I didn t receive...

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon Guillaume,

Thank you for taking the time to leave feedback.

I have contacted our documentation department and they advised me that an email was sent in reply to the one we received advising that we needed sight of your own driving license.

I am delighted to hear that our staff in Mullingar were able to help you and your policy is now finalised.

Thank you for choosing AXA for your insurance policy.

Kind Regards,

Erika

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Bad service by AXA Ireland

Very expensive

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Isoken

Thank you for taking the time to leave your feedback.　

Premiums have risen across the insurance industry due to a number of factors, such as rising claims costs and higher than average court awards.　

AXA try to minimise the cost of customers premiums by using a number of expense saving measures, such as employing cost effective car repairers, and fighting fraud.

We are delighted that you chose to insurer your car with AXA and we look forward to providing you with great customer service for years to come.　

Kind Regards,

Erika

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Excellent service by AXA Ireland

Googd online communication and helpful customer service in the phone

Trusted Customer

Dilyswyd gan Feefo

Carrickmacross

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Good service by AXA Ireland

apart from the price to high I'm happy

Trusted Customer

Dilyswyd gan Feefo

Lucan, Co.Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

Excellent customer service! Very helpful and efficent!

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent service by AXA Ireland

VERY GOOD AND FAST

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Unprofessional, though staff were friendly and courteous .

Bad communication between staff and client , I was misinformed as to documents AXa required. This was blamed on new staff perhaps not well trained, to me this implies a lack of professionalism in...

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning Lorraine,

Thank you for taking the time to leave feedback.

I am disappointed to hear that you were not advised correctly of documentation that needed to be submitted.

I have forwarded your comments to the relevant department.

Thank you for purchasing an AXA insurance policy.

Kind Regards,

Erika