Hi there, thanks for taking the time to leave us a review,
We're really glad you're happy with our service! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
Rhannwch
SR
Scott Russell
Dilyswyd gan Feefo
Irvine
1 year ago
What Scott Russell said about AXA Insurance:
Car insurance
Ease of use and flawless renewal
Jasmin
AXA Insurance
1 year ago
Hi Scott, thanks for taking the time to leave us a review.
We're really glad you're happy with our renewal and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
Rhannwch
CS
COLLEEN STOPPS
Dilyswyd gan Feefo
High Wycombe
1 year ago
What COLLEEN STOPPS said about AXA Insurance:
Very helpful staff when I phoned up.
Jasmin
AXA Insurance
1 year ago
Hi Colleen, thanks for taking the time to leave us a review.
We're really glad you're happy with our service and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
Rhannwch
JD
James Dunn
Dilyswyd gan Feefo
Manchester
1 year ago
What James Dunn said about AXA Insurance:
AXA Insurance
With travel insurance we couldn’t fault them, with our current home insurance their price was very competitive for another year.
Happily we have not had cause to put the policy to any test. Would we...
Read more
Jasmin
AXA Insurance
1 year ago
Hi James, thanks for taking the time to leave us a review.
We're really glad you're happy with your policies! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very reliable. Thank you
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
It's great to see you find us very reliable.
Have a lovely day,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellant
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's great to hear you find everything excellent!
Thank you for renewing your car insurance with us for a 3rd year - we really appreciate your custom.
Best wishes
Paula
AXA Customer Service Team
0
Rhannwch
SC
Sandra Churchill
Dilyswyd gan Feefo
Abergavenny
1 year ago
What Sandra Churchill said about AXA Insurance:
Very good
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy again Sandra!
We really do appreciate your custom over the time you've been insured with us.
Have a lovely day,
Gary
AXA Customer Service Team
Paula
AXA Insurance
1 year ago
Hi Sandra.
Thanks so much for taking the time to leave a review of your experience.
It's great to hear you're happy with everything.
Thank you for renewing your home insurance with us and for your unwavering loyalty and custom over the past 12 years, we really, truly appreciate it!
I hope you spend many more happy years with us.
Best wishes
Paula
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very Happy
Very happy with the cover that they give better than most of the other insurers. You pay for what you need which is reasonable. They are a very reputable company
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
We really do appreciate your custom.
Have a lovely day,
Gary
AXA Customer Service Team
0
Rhannwch
GC
Giuseppe Cusano
Dilyswyd gan Feefo
Bedford
1 year ago
What Giuseppe Cusano said about AXA Insurance:
Poor and wrong policies
It’s poor. When you are involved in an incident where there is no third party liability (tree falling on your car) and you lose all you no claims discount and get higher premiums for something that...
Read more
Gary
AXA Insurance
1 year ago
Hello Giuseppe.
Thanks for renewing your policy with us again.
I'm sorry to see you were unclear on how a claim is listed and how it can affect your policy.
If we're able to recover all costs from another insurer the claim will usually be settled as non-fault. If we're unable to recover those costs then your policy pays for the work to repair your car.
That can affect your No Claims Discount level but it's great to see you chose the additional No Claims Discount Protection which means that your level on No Claims Discount will remain the same if you have one fault claim in a policy year or two fault claims in three consecutive policy years.
I hope you have a lovely day,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellent service
Excellent
Gary
AXA Insurance
1 year ago
Thanks for your lovely feedback.
I'm pleased to see you had excellent service recently.
Have a lovely day.
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.