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AXA Insurance Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 298,783 adolygiad

Stuart Sharpe

Dilyswyd gan Feefo

Dereham NR19

1 year ago

What Stuart Sharpe said about AXA Insurance:

Nothing for being a loyal customer

In all my years of driving I have never had a claim , and last year I had a big increase in my premium when I rang up to see why I was told it was due to the cost of repairing vehicles , which is a...

Adam

AXA Insurance

1 year ago

Hi Stuart, Thank you for taking the time to leave us your feedback on your experience. I'm sorry to hear that despite never needing to make a claim you had a big increase in your renewal last year but it's nice to hear that the premium has reduced this year. I'll ensure your feedback is noted regarding the big increase in premium. Best wishes, Adam, AXA Customer Service Team.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Good, but communication could be better

Been with AXA a few years now, always a good service. Last Nov, i had an accident - this is still not resolved, therefore my premium has increased by £200 compared to other insurance companies, as it...

Sean

AXA Insurance

1 year ago

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again this year. I am however sorry for the experience with our Claims Team. I'm pleased to hear though that you found making changes nice and easy with us! Take care, Sean AXA Customer Service Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Renewal easy

Quick seamless for renewal, little expensive for existing customers and could be found cheaper if you shop around

Sean

AXA Insurance

1 year ago

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly, I'm sorry to hear we were not the best priced this year for you and hopefully we are better placed next year. Take care, Sean AXA Customer Service Team

John Jackson

Dilyswyd gan Feefo

Middlesbrough

1 year ago

What John Jackson said about AXA Insurance:

Very good give 10 out of ten

Very good service I have been with axa for over two years now very satisfied my premium over the last two years hasn't change must

Gary

AXA Insurance

1 year ago

Thanks for those comments, John. We really do appreciate you taking the time to pass that across. Take care, Gary AXA Customer Service Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Very good

Good

Gary

AXA Insurance

1 year ago

Thanks for your comments. I'm pleased to see you found your recent renewal was very good. Take care, Gary AXA Customer Service Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Good efficient. Listened to my concrnd

Gary

AXA Insurance

1 year ago

Hello and thanks for renewing your policy with us recently. Have a wonderful evening, Gary AXA Customer Service Team

Michael Sargent

Dilyswyd gan Feefo

Cleethorpes

1 year ago

What Michael Sargent said about AXA Insurance:

Windscreen

Very professional easy to use Booked my windscreen appointment for me no trouble at all Polite service

Gary

AXA Insurance

1 year ago

Hi Michael, Thanks for renewing your policy with us recently. Take care and have a lovely afternoon, Gary AXA Customer Service Team

Michael Airs

Dilyswyd gan Feefo

Little Staughton

1 year ago

What Michael Airs said about AXA Insurance:

Easy to access online

Jon

AXA Insurance

1 year ago

Hi there, Michael. Thanks for your nice comments. It's great you decided to renew with us again and found the process nice and easy. Best wishes, Jon AXA Customer Service Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

really easy process

Jon

AXA Insurance

1 year ago

Good morning, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

overpriced

Jon

AXA Insurance

1 year ago

Hello & thanks for taking the time to leave us your feedback - we use this to improve our future product offerings, so really appreciate all feedback we receive. I'm sorry to hear that you found the insurance expensive this time around. We always aim to offer a competitive price, coupled with policy that offers lots of benefits. Our policies include many covers as standard that may come at an additional cost elsewhere, such as having a courtesy car during a claim, Uninsured Driver Promise, a lifetime guarantee on repairs, Driving Abroad Cover and many more. I've also included some info on pricing below, which I hope will help: https://www.axa.co.uk/car-insurance/premium-change/ Thanks for renewing with us for another year - I can see that you've been with us since 2022, so we really appreciate you choosing us to look after your car year on year. Take care, Jon AXA Customer Service Team

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