Very helpful, professional and friendly. Still expensive but they work with you to secure the best deal.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Jacqueline,
We're delighted to have secured your business for another year - thanks for taking the time to give feedback.
Kind Regards
Brendan
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Does not give great customer service or are willing to work there long time customers with no claims, very poor company
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Yvonne,
I'm sorry to hear that you are dissatisfied with the renewal premium quoted to you.
My colleague Aideen has attempted contact with you today to discuss this further.
Kind Regards
Brendan
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
Helpful customer service advisor on the phone when renewing policy
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Virginia,
I'm happy to hear of the positive experience you had with a member of our servicing team.
thanks for taking time to give your feedback.
Kind Regards
Brendan
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
newcastle
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
the girl at ext 6605 great very happy with AXA l
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi William,
Thanks for leaving your feedback - I have passed this back to the staff member you were dealing with.
Kind Regards
Brendan
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Coleraine
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Satisfied customer
Efficient and usually cost effective. Vicky and other staff in ColeraIne office are friendly and helpful
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Jennifer,
It's great to hear from satisfied customers - I've passed your feedback to the Coleraine team.
Kind Regards
Brendan
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Portglenone
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great service and a lot cheaper than other companies
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Margaret,
Thank you for the positive feedback
Kind Regards
Brendan
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
They are okay I've had no problems with them
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Sharon,
Thanks for taking the time to provide feedback.
Kind Regards
Brendan
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 years ago
I have been with AXA for a couple of years now, and have been very happy with them. Any technical issues related to my Drivesave policy were almost immediately rectified, and the team are very easy...
Read more
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Deborah,
Thank you for this detailed feedback which I have passed directly to the Drivesave team - they're delighted to hear you are happy with the service they have provided to you.
Kind Regards
Brendan
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Omagh
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
Great
It's great hasn't let me down so far
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Lucy,
It's great to hear from a happy customer! Thanks for the feedback.
Kind Regards
Brendan
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
strabane.
9 years ago
What Trusted Customer said about AXA Insurance - Northern Ireland:
excellent.
Very courteous and professional.i was very pleased with this service.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Josephine,
Thanks for taking the time to leave feedback, we're delighted to have you on-board again for another year.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.