Avventure bellissime srl Adolygiadau

Thank you for your feedback. Our tours depart from a very central location which is hard to miss - we are glad you found our meting point without any problems. I have checked our records and the tour voucher was sent to your e-mail address three times:  25th August 10.33 am local time, 29th August 8.25 am local time, 1st September 8.42 am local time. The emails didn't return to us so It seems that your email provider for some reason is classifying us as spam - did you check in the junk mail box also? It's probable all our emails with the voucher are there. We understand however you very much enjoyed the gondola ride and are satisfied with the experience. thank you for booking with us!

Thank you for your feedback about thr Chianti tour with our driver-guide Gionata - he is indeed one of our best drivers and very knowledgeable. thank you for appreciating his efforts, we are glad the tour was a success!

Thank you for your feedback about our boat tour. We are sorry if you are not fully satisfied with the experience. September is a very busy month in Venice as it's super high season in tourism. The area where our boats depart is usually pretty busy as there are several private taxis departing and agencies operating tours. Perhaps this gave you an impression the tour was not very well organized. We meet at the entrance to the Royal Garden with one of our guides holding a sign with tour name and our logo on it. All participants check in before they are divided into smaller groups max 8/9 people per guide. Each smaller group then proceeds with the guide to the dock to board the boat. Local boat coordinator advises each guide if the next boat is theirs and if they can begin boarding. We have been operating this tour for over 15 years and the guides who you meet at the check-in have been with our company for years. Our meeting point is very centrally located just 100m from St Mark's square which, as you know, is very popular with tourists so of course in peak season there are lots of people passing. Our guides do their best to guide the small groups to the dock in a smooth manner and begin getting on the boats as soon as it is logistically feasible. Thank you for your comments.

Thank you for your comments. We are sorry if you had some issues with placing a booking - our website is optimized for all devices including ipad, Kindle, smartphone etc. We presume the issues were due to slow connection or poor reception but those are beyond our control. We have checked our records and the voucher was forwarded to you four times - three times via email and once to hotel's e-mail. al  What we operate is a small group tour so yes there might be people who purchased the tour via a reseller like Viator. We understand that overall the tour was ok and you enjoyed your time in the Dolomites?

Thank you so much for your positive comments about our private 4-hours Venice tour - it's a perfect introduction to Venice and being a private tour it allows the guide to adjust and personalize the itinerary based on your requirements. Cristina is a very knowledgeable and customer-friendly guide - she will be very pleased to read your kind words. Thank you for appreciating her dedication and efforts. We hope to receive new reservations from you again in the future!

Thank you for your positive feedback about our Cinque Terre day trip with Fabio - we are very happy you enjoyed the trip and the excellent views and we will certainly forward your review to our driver-guide. If you have any great pics from the trip you would like to share you are very welcome! Thank you for booking with us!

Thank you for your positive comments and appreciation of Achille's work! The trip to the coast, given the distance, is pretty long and itinerary feasibility depends on the traffic which we can't predict and which, at times, could reduce the time of stay in one of the locations however our drivers do their best to operate the tour as advertised.

Thank you for your positive words about our tour. We are glad you enjoyed it!

Thank you for your positive feedback about our Milan's guide - we are glad you enjoyed the tour even if the weather was a bit more challenging. We look forward to welcoming you on our tours again in the future!