Avventure bellissime srl Adolygiadau

Thank you for your kind feedback about our Doges Palace tour with our expert guide Andrea - indeed the palace is definitely worth seeing and the history behind its creation and contents is fascinating - we are happy you learnt a lot about the architecture and the story of the Venetian doges and government. We look forward to welcoming you on our tours again!

Thank you for your positive feedback about our small group tour featuring the Veneto hill towns with prosecco and grappa tasting - we are very pleased you enjoyed exploring our region with our driver-guide and learnt a lot. We hope to meet you on our tours again!

Thank you for your positive comments about our Small group tour to Cinque Terre from Florence - we are very pleased you enjoyed your time on the tour exploring the tiny towns with our driver-guide Fabio. Indeed he is not only knowledgeable but also entertaining and fun . We look forward to welcoming you on our tours again in the future. Thank you for booking with us!

Thank you for your positive feedback - we are glad you enjoyed exploring the Tuscan countryside and hill towns with our driver-guide. Autumn is certainly the best time to admire the views! Thank you for booking with us!

Thank you so much for your positive feedback about our private Padua walking tour - Caterina is indeed a very knowledgeable and helpful guide and we are very pleased you enjoyed exploring the Scrovegni Chapel and the city trasures with her. We hope to welcome you on our tours again in the future! Thank you for booking with us.

Thank you for your positive comments about our trip - we are very pleased you enjoyed your time on the tour and you are satisfied with our services!

Thank you so much for your positive feedback about your vacation package with our company - we are so very pleased the trip was a success - this is what we are here for! We will certainly forward your comments to our guides in Rome, Florence and Venice, our drivers and everyone involved with tour trip. The pic you attached is lovely - we are very happy you enjoyed exploring Italy with us and we hope you will travel with us again in the future!

Thank you for your feedback. In case of tours like the day trip to the Dolomites good weather is of course a key factor however I am sure you will agree that's not something that we have any control over. We have a B plan ready in case it rains and we include some alternative stops to make the day as enjoyable as possible. Our small group tours from Venice all operate with max 8-passenger vehicles as it allows us to run the tours with English-speaking driver-guides. A driver-guide doesn't mean there are two persons accompanying you: one driver + one guide. It's just one person. On the website it's not mentioned anywhere that there is a city guide included in the tour. Can you please advise where you found this information?  There is also a video available online describing how the tour operates. A driver-guide provides introduction along the way, as well as gives you interesting info at each stop before you are given free time. I presume you expected to have a walking tour with a city guide like the ones we operate in Venice however this is not the same type of tour. On the day of the tour we had three vans and three of our experienced driver-guides ( Filippo, Luca and Michele) who have worked with us for many seasons now and who clearly know how the itinerary and tour should operate. We understand you simply had different expectations - that can happen. Probably had the weather been better you would have been satisfied with the tour but as stated above - it's beyond our control. We hope that despite the weather conditions you enjoyed the tour at least a bit. We remain at your disposal for any further assistance.

Thank you for your comments about our tour - we understand it was informative and interesting and you learnt a lot of interesting details about the city of Venice. All our guides are professionals and show up for work if a last minute change is not feasible. The alternative would have been a cancelled tour so I am sure it's understandable the guide and our company did our best in the circumstances and a person can hardly be blamed for catching a cold. On that day we had three groups - each with of our most experienced and knowledgeable guides - Cristina, Cristina and Francesca.  Tourists unfortunately are often unaware or inconsiderate and ignore warning signs and keep taking pics anyway. As you pointed our guide did inform the group about the "no pics" rule - but I am sure you will agree it's hardly her fault if people willingfully decided to ignore her warnings. Not all people are respectful of local rules when they travel - the guide can only do as much ad to politely inform everybody about respecting a place of worship.

Thank you for your positive comments - we are glad you enjoyed the gondola ride!