How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Appliances Direct Adolygiadau

http://www.appliancesdirect.co.uk/

ARDDERCHOG

74%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.5

5,960

1,050

298

160

536

8,004

ratings over the past year

Arddangos pob 292,909 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 days ago

Satisfied with delivery

Recommends

Product reviews

Dyddiad y pryniant: 29/08/2026

Trusted Customer

Dilyswyd gan Feefo

6 days ago

Satisfied with delivery

Product reviews

Dyddiad y pryniant: 29/08/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

6 days ago

Does not recommend

What Trusted Customer said about Appliances Direct:

Poor Customer Service, wanted video of issue but they couldn't upload apparently had to go right to the top to get first one replaced then when second one faulty had to quote sale of goods act to get...

Product reviews

Dyddiad y pryniant: 25/08/2026

Rod Harvey

Dilyswyd gan Feefo

GBR

7 days ago

Satisfied with service

Dissatisfied with delivery

Recommends

What Rod Harvey said about Appliances Direct:

Original item was damaged on arrival as the out door unit had a large dent. The return took some time and communication about actual dates of collection of the damaged unit was poor and incorrect. ...

Product reviews

Dyddiad y pryniant: 24/08/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

7 days ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Very helpful people

Product reviews

Dyddiad y pryniant: 24/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 days ago

Satisfied with delivery

Recommends

Fast delivery, great product

Product reviews

Dyddiad y pryniant: 28/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 days ago

Satisfied with service

Satisfied with delivery

Recommends

Product reviews

Dyddiad y pryniant: 20/08/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

7 days ago

Satisfied with service

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

Delivery should have had two people to place the freezer in our location. However they sent only one person. Customer services returned the cost of placing it in the correct location, as I had to...

Product reviews

Dyddiad y pryniant: 28/08/2026

Trusted Customer

Dilyswyd gan Feefo

GBR

7 days ago

Satisfied with delivery

Recommends

What Trusted Customer said about Appliances Direct:

I ordered a Samsung Galaxy A17 phone. Appliances Direct was the best price I could find. I requested normal standard delivery (2-3 working days), but the phone was delivered within 24 hrs. Excellent...

Product reviews

Dyddiad y pryniant: 28/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 days ago

Satisfied with service

Satisfied with delivery

Recommends

Quick and efficient

Product reviews

Dyddiad y pryniant: 24/08/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Appliances Direct Adolygiadau

Bosch Series 2 Freestanding Dishwasher - ActiveWater Brushed steel anti-fingerprintMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Boss Grill Georgia Classic - 6 Burner Gas BBQ Grill with Side Burner - SilverMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

electriQ 8kg 1400rpm Washing Machine - BlackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchHad 2 in a period of a week but both Wouldn't pump water out, very disappointed

electriQ 25L Built-In Microwave with Grill - BlackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Samsung Galaxy S25 FE Icyblue 6.7 256GB 5G Unlocked & SIM Free SmartphoneMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchOrdered three of these recently for the family they are great.

electriQ 110L Integrated Under Counter Larder FridgeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

electriQ 90L Integrated Under Counter FreezerMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Liebherr 278 Litre Freestanding Freezer - WhiteMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery pleased to have high capacity. Tight fitting magnetic seals around doors. We have fitted it in an outbuilding to give us greater cold storage.

MeacoDry ABC 10 Litre Dehumidifier with Humidistat and Laundry ModeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWish I'd bought the larger one. But it is really good. Temperature in my home has risen by 3 degrees. Just need to empty the water more often.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?