Well, I paid for some items and they haven't showed up yet. It's been a couple of weeks.
Customer Services
AOS Online
8 years ago
Hi, apologies you have not received your order. I have looked into this and can see the items left our warehouse on 24/7/18. We then sent you an email confirming this on the 25/7/18 informing you that you should receive your order no later than the 26/7/18. We also asked in this email that should your order not arrive by this date to contact us directly so we could chase the courier. I have now contacted the courier and from the tracking data provided they have attempted to make delivery on 6 separate occasions but nobody has been available. They have confirmed they will make another attempt tomorrow.
I placed my order and requested next day delivery 10 days ago and I am yet to receive the item. Paid extra for quick delivery as it was needed urgently but I am still waiting.
Customer Services
AOS Online
8 years ago
Hi, i have looked into this for you and can see your order was cancelled as you requested in your email due to the item being out of stock. I can confirm you have also been refunded in full.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.