How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ambassador Cruise Line Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Excellent service.

The bookings I made were so easy. I did have reason to ring on two occasions to ask questions and the staff were most helpful. We are looking forward to the cruises we have booked and hope the...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

0

KE

Kerry

Dilyswyd gan Feefo

Treorchy

4 years ago

What Kerry said about Ambassador Cruise Line:

Excellent customer Service,

Wow telephone answered in under two minutes, very friendly customer service, no hard sell, I was advised of all my options and I was given plenty of time for my questions. I would definitely...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

I am.on.my own ...and was really nervous about booking a cruise and going on my own,but the lady I spoke to made my booking so easy and fully understood my feeling.all went so smoothly.....and after...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 25/06/2021

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Nice and and friendly manner on the phone, very local and spoke my language which makes a change. Dealt with my payment promptly and received email receipt next day. Looking forward to our cruise and...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

A speedy booking by phone

A speedy and efficient booking service by phone. Looking forward to the new website to complete check in.

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 25/06/2021

0

TH

Trevor Harris

Dilyswyd gan Feefo

Corringham, Essex.

4 years ago

What Trevor Harris said about Ambassador Cruise Line:

Booking a cruise on the first day

When a company goes live you should expect little hiccups. I had 3 cruise’s to book, the maiden voyage, a taste of Fjordland, and Grand Canada, Greenland, Iceland. Went to pay for the first two which...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

0

DF

Dorothy Fear

Dilyswyd gan Feefo

Bradford

4 years ago

What Dorothy Fear said about Ambassador Cruise Line:

Perfect 😍

Friendly helpful service like all your staff, can have a joke with them it’s a pleasure to talk to them

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

1

MT

Michael Turnock

Dilyswyd gan Feefo

4 years ago

What Michael Turnock said about Ambassador Cruise Line:

Good with advice

Up to now very good please don't go to far with the internet remember us older passangers that have never had computer lessons

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 26/06/2021

1

FK

Frederick Kemp

Dilyswyd gan Feefo

4 years ago

What Frederick Kemp said about Ambassador Cruise Line:

I would certainly recommend Ambassador to anyone we booked through our friend Audra Garner who works for them and we're previous cruisers with Cruise and Maritime and we always enjoyed cruising with...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 27/06/2021

0

LK

Lewis Knight

Dilyswyd gan Feefo

Prestatyn

4 years ago

What Lewis Knight said about Ambassador Cruise Line:

Great Customer Service

Absolutely fantastic. We were one of the very first people to book with Ambassador on their maiden cruise to Hamburg. We were on the phone within seconds of the phone lines opening. The chap who...

Sarah Partridge

Ambassador Cruise Line

4 years ago

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Product reviews

Dyddiad y pryniant: 24/06/2021

0

Ambassador Cruise Line Adolygiadau

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchNo problems, booking went straight through.

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchI was spoken to as a valued customer and nothing was too much trouble

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchSo helpful and understanding of my circumstances. Well done Caroline.and many thanks.

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchWhen you went live your web site keep crashing, which most probably has been fixed by now.

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrch

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchPut it on the previous page

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrch

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchgood thanks ..............

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrch

Maiden Voyage to HamburgRhagor o adolygiadau o’r cynnyrch hwn (63)Edrychwch ar wefan y cynnyrchVery slick and efficient booking service

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?