Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Coronavirus protection, including if we have to self isolate is very good.
0
Rhannwch
MP
Mrs Pattison
Dilyswyd gan Feefo
Selby
5 years ago
What Mrs Pattison said about Alton Towers Holidays:
Roll on July - excited for our visit and stay
The customer service lady I spoke to was extremely friendly and very efficient in dealing with my booking. She also explained all the facilities available and we had a lovely chat on the rides and...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Quick and easy too book.
Easy to book, well set out web page. From start too finish, sraight forward.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
fab as always
The Girl was fabulous on the phone and think her name was isabelle been coming every year for 40 years since the day it opened the theme park and stayed in the splash the day it opened not fully...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Water park ticket worry
I found the hotel booking easy but cannot book water park tickets online which is a worry as I would like to make sure we have the tickets booked for the weekend we are staying.
Booking for breakfast...
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0
Rhannwch
MW
Miss Walden
Dilyswyd gan Feefo
5 years ago
What Miss Walden said about Alton Towers Holidays:
More than double the price of last years booking, absolutely disgusting!
Easy to book but disgusted that the price is more than double of what it was last year. It seems to cancel out my cancellation voucher that was issued to me for last year’s booking.
0
Rhannwch
MT
Mrs Tyrrell
Dilyswyd gan Feefo
5 years ago
What Mrs Tyrrell said about Alton Towers Holidays:
Excellent
I called for help to book on the phone & the lady who did the booking was very helpful & friendly.
0
Rhannwch
MC
Mrs Canterbury
Dilyswyd gan Feefo
5 years ago
What Mrs Canterbury said about Alton Towers Holidays:
Good customer service but disappointed with Merlin
We originally booked our trip for April but due to the current circumstances we have had to rearrange for September. We rebooked out of the school holidays on a Monday. We had to pay an upgrade which...
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0
Rhannwch
MV
Mr Vincent
Dilyswyd gan Feefo
5 years ago
What Mr Vincent said about Alton Towers Holidays:
Very helpful, easy booking service.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Very disappointing customer service at Alton Towers
We had our break cancelled due to Covid restrictions. I have since had to chase customer support in order to rebook our family holiday. I have also had to pay over £200 more for exactly the same...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!