Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
MR
Mrs Ren
Dilyswyd gan Feefo
North west
5 years ago
What Mrs Ren said about Alton Towers Holidays:
Clear and concise pricing and booking
Quick and easy to navigate
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Easy to book.
0
Rhannwch
MM
Mrs Miller
Dilyswyd gan Feefo
5 years ago
What Mrs Miller said about Alton Towers Holidays:
Easy booking but not for carers
General booking is fine but it doesn’t give you the option to add a cater ticket but I know it can be done over the phone so I will call but as said generally ok
0
Rhannwch
MP
Mrs Puttock
Dilyswyd gan Feefo
5 years ago
What Mrs Puttock said about Alton Towers Holidays:
Ok
3 call handler great but 3rd time lucky. The First Lady cancelled my whole booking and gave me the wrong advise, I should have just received a voucher code back to rebook another date and instead...
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0
Rhannwch
MS
Mr Slauzgalvis
Dilyswyd gan Feefo
5 years ago
What Mr Slauzgalvis said about Alton Towers Holidays:
So far recived a very good customer service. Can't wait for upcoming break
0
Rhannwch
MH
Mr Horne
Dilyswyd gan Feefo
5 years ago
What Mr Horne said about Alton Towers Holidays:
Booking & cancellation fee
Fairly straight forward to book online. Disappointing that Merlin Breaks have significantly increased the cancellation fee compared to pre covid lockdowns, this is using covid as an excuse to take...
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0
Rhannwch
MP
Mrs Prior
Dilyswyd gan Feefo
5 years ago
What Mrs Prior said about Alton Towers Holidays:
Easy to find accommodation required and booked within 10 minutes.
Would like to see more pictures though to show the children
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Simple and easy
Easy to navigate round the website, booking system was quick, clear and easy to do. There is plenty of information on the site which answered most of the questions I had. There is also already...
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0
Rhannwch
MF
Ms Farrell
Dilyswyd gan Feefo
5 years ago
What Ms Farrell said about Alton Towers Holidays:
Not very helpful at all
Need to appreciate that cancelled bookings due to covid is not customers fault and they shouldn't be penalised financially for it, they had me pay extra to move my booking and I had to cancel the...
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0
Rhannwch
MD
Mrs Davis
Dilyswyd gan Feefo
5 years ago
What Mrs Davis said about Alton Towers Holidays:
Easy process
It was a straight forward process without too many steps.
Information was mostly easy to find on the website, such as Covid Postponement, parking, facilities, restaurants etc.
It would be helpful if...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
