Amazing call handler brilliantly efficient and supportive to my needs
Mya/Mia the lady who took our booking was incredibly patient and kind and helpful. I have a condition that causes anxiety and I struggle to retain information but I felt my hand was held throughout...
Using the website is fairly intuitive and simple. The only.problem I have is, as a pass holder I thought I got discount but there was nowhere to enter information. Also for prebooking tickets with...
What Mrs Colgate said about Alton Towers Holidays:
Really friendly and helpful customer services guy on phone
The guy on the phone explained everything really simply and was very knowledgeable. He also saw we didn’t have our merlin pass discount added (which I thought we did) and therefore allowed us to get...
I am still awaiting a response from over a week ago regarding my outstanding balance on 2 vouchers. I have not had any response?
Please can someone help me?
What Miss Obrien said about Alton Towers Holidays:
Unfair pricing
The customer service agent I spoke to was helpful. However, the booking was a nightmare for us online. We were booking at the same time as friends so we could go together. Both booking the character...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
