Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
TC
Trusted Customer
Dilyswyd gan Feefo
Liverpool
10 years ago
What Trusted Customer said about Alton Towers Holidays:
August Booking
Very easy to book a got a great deal staying near by and 2 days in the park! Definitely would recommend!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Hen party
I was quoted a price which then went up at a substantial rate when I went to pay. No one was able to answer my queries. Terrible customer service. No answer to emails and held on phone at high rate...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
No body was able to help and I passed from person to person. £34 of phone bills later I emailed but never received a response. Worst customer service ever experienced
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service.
I know that we are liaising directly regarding the cost of your calls and so will continue to speak with you privately regarding this matter in the hope we can provide a satisfactory outcome for you.
With kind regards,
Kim
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
enchanted lodges
Easy to follow
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Looked online but booked over the phone
Checked online for deals but was unsure about something so phoned and spoke to someone e which was much easier than online.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Essex
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy
Very easy and helpful
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Glasgow
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Debbie Glasgow
I found the booking service easy to use and very smooth to negotiate
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking process
I used online booking and I ended up paying more for my waterpark tickets when adding them to my booking when I could have got them cheaper booking them seperate but it would have been a pain having...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Staff very helpful and easy to understand.Not kept waiting on phoneline.every little detail of booking explained to me
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Macclesfield
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great booking experience
Excellent. Easy to book - then I was called to check preferences (without any sales spiel) - then called again to book me into a free show - ensure I knew where to go and where to collect tickets. ...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
