Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
tayyabs party
Kids and family can't stop talking about it still fantastic service and my host Chelsea was on top form and there when ever we needed her can't wait to come back
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Southampton
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton towers 1 night booking
Very helpful & cheerful service from representatives
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
cambridge
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking a short break
I thought booking the room and the room prices where very clear, however it did not show further details about the hotel.
I wanted more information on the splash landings pool and the restaurant in...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Nottingham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking on an iPad wasn't the best - trying to select a date was difficult
The booking experience wasn't as easy on an iPad as trying to select the correct date was tricky. I had to use current day until into the booking then change the date.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Splash landings hotel
Confusing web site. Not clear what is and is not included. Difficult to navigate. Staff were very good though
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Disappearing offers
I went looking for short holidays with alton towers. Liked a couple of offers. Next day after some coordination with the rest of the group, went back on the website to book but most accommodation ...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Shenstone
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Alton towers
Staff were very helpful on the telephone when I booked.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
headach!
useless.... attempted 4 times with 2 different cards and none of them would work, but after calling the booking line the booking and being on phone for over 20 mins.... was accepted with no issues!!!!
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our booking process.
When you attempt to make a booking online, the decision of accepting the payment is made by the credit card company. This can often be declined if it is an usual purchase for you or if the address used on the booking does not match where the card is registered to, or for several other reasons. I am sorry that this happened to you.
Telephone bookings are usually more successful in such cases as the team are able to check things like the correct address for you.
I hope that this issue will not detract from your enjoyment on your upcoming Alton Towers break.
With kind regards,
Kim
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Gravesend
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Nice and easy
10minutes from seeing the advert to completing the booking
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
