Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
TC
Trusted Customer
Dilyswyd gan Feefo
Yabu, Saudi Arabia
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy and fast
The booking process is very easy.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
bristol
10 years ago
What Trusted Customer said about Alton Towers Holidays:
easy to use
Haven't been to alton towers for at least 20 yrs!!! But thought we would go as a treat for our daughters 14th b day. Found the website very easy to understand and booking was very straight forward.so...
Read more
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Congleton Cheshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Overnight stay in the moon room Alton towers hotels
We stay here off peak twice a year and are never disappointed we went to florida in January 2016..and alton towers is as good as any resort we visited their well done and keep up the good work
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Bookingvfeedback
Website was easy to use but unable to make the payment - the site wouldn't allow us to submit credit card details.
Rang customer services as instructed by the website and had a terrible time booking...
Read more
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Good booking experience
Easy and Clear booking website
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Northants
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent
Very quick & efficient
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Kuwait
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Online booking review
Very good
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Exchange policy needs a review!
Hi i have booked one room at splash landings and one enchanted Lodge, i called to change the booking of the splash langings to another enchanted lodge and pay the difference
I was told that this...
Read more
Customer Care
Alton Towers Holidays
10 years ago
Hi there,
thank you for taking the time to rate our service. All feedback is very important to us.
We are usually able to amend many parts of a booking such as the date, number of people going, the duration of the stay etc but sadly due to system constraints we cannot YET change the type of room on a booking. This is something that we hope to introduce in the near future.
I am sorry for the inconvenience that this caused for you but do hope that you enjoy the Enchanted Village later in the year!
With kind regards,
Kim
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Reading
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Such an easy process
Did everything online. So simple that even I didn't go wrong
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Forest of Dean
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Website problems
Sadly your website went down just as I was completing my booking so I telephoned your company. Your member of staff I spoke to couldn't have more helpful and understanding. I ended up paying twice...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
