Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
TC
Trusted Customer
Dilyswyd gan Feefo
London
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Expensive phone costs and Internet booking form not working
Internet book didn't work at all. Had to fill it out twice before I decided to call.
Requested a call back over the chat but got told they were busy and not sure if I would get a call back today so...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Grantham
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fantastic Customer Service, best I've had in years, - Excellent.
I needed to ask a few questions about the booking I was about to make so called. I got through to a 'person' immediately, and he was excellent. I said I wouldn't keep him too long as I thought he...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Very simple to use
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Good on smart phone when on website
Easy to use on my smartphone which is a Samsung s5. i would like to see a area on it for room request, say a room with a flat screen tv or not driving want us to hold you're bags until you leave....
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Fine
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Can't wait to visit again!
Quick and simple to book. Reasonable pricing and good deals
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Difficult to navigate around. Not user friendly.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Booking service is good and straight forward, prices seem to fluctuate quite a lot and you now get charged for paying by credit card, in the past you didn't when booking but the news system seem to...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Easy enough to resolve on-line booking issue - call centre staff very helpful
Unfortunately I couldn't continue with my on-line booking (the website said there was a problem and to ring the call centre. It would have been helpful to have this number included in error...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Whitehaven
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Outstanding customer service
The staff were extremely helpful and really pleasant
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!