Alton Towers Holidays is no longer an active Feefo customer
Arddangos pob 15,891 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Website would not take a booking, had to call 0871 number at my own expense in order to book
Sorry but the website did not accept my booking. I was directed to ring an 0871 number at my own expense, in order to make the booking. Having to pay for the call added insult to injury.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
york
10 years ago
What Trusted Customer said about Alton Towers Holidays:
easy, simple booking system.
Fast and efficient
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Buckhurst Hill Essex
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Let down
My daughter and grandson were stuck on the oblivion for over 2 hours and other rides that were closed yet we still paid full price especially me at a rate of £ 282 for a 1 night stay at the Alton...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
southwest
10 years ago
What Trusted Customer said about Alton Towers Holidays:
feedback on your stay at point of booking for stay months in future is ridiculous
feedback on your stay at point of booking for a stay months ahead is ridiculous.
i have not been yet, whoever devizes these systems need a lesson on common sense
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Booking straightforward. no dinner spaces available. Place stinks. Shockingly awful
Booking service was straightforward. Hotel splash lands is overpriced, smells, has nonchalant staff, can't get a table for dinner, needs a thorough clean
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Sidcup
10 years ago
What Trusted Customer said about Alton Towers Holidays:
The online booking was a bit complicated for me, had to phone up in the end. However the person I spoke to ( Sarah ) was very helpful.
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Alton Towers Holidays:
handled query very well
Sorted out an issue where we felt were not been given the best deal despite booking direct, no issues and made it right
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Liverpool
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Excellent service
Excellent as always. Really easy to process
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
Very bad experience with brand
We were disappointed that, despite having purchased 4 x Premium Merlin Passes for 2016, my wife accidentally booked the hotel via the internet, which, it turns out, excludes us from the 20% discount...
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0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Lincolnshire
10 years ago
What Trusted Customer said about Alton Towers Holidays:
Great.
Very easy service. Booked our stay within seconds. Found exactly what we wanted, perfect for my sons birthday weekend away. Great prices. Will definitely use it again in the future.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
