Allianz Musical Insurance is no longer an active Feefo customer
Arddangos pob 403 adolygiad
TC
Trusted Customer
7 years ago
What Trusted Customer said about Allianz Musical Insurance:
Super. Efficient!
Lizzie
Allianz Musical Insurance
7 years ago
Hi Hayley,
We're very pleased to hear that you were happy with our customer service. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Allianz Musical Insurance:
Very quick and easy to use site. I've not insured an instrument previously so was pleasantly surprised and the cover is excellent
Lizzie
Allianz Musical Insurance
7 years ago
Hi John,
We're very pleased to hear that you found our website easy to use and were happy with our customer service.
Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Keep your customers informed
The person was very helpful, and gave his apologies for Allianz Musical Insurance service not informing me of the computer problem at the beginning of the year.
I had not received statements that my...
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Lizzie
Allianz Musical Insurance
7 years ago
Hi there,
We're sorry to hear that you weren't informed of our computer problem earlier this year - we have passed your comments back to our team so this doesn't happen again.
Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Very helpful
Very helpful on the phone when I had to alter my policy at short notice.
Lizzie
Allianz Musical Insurance
7 years ago
Hi there,
We're very pleased to hear that you found our call centre staff helpful. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Allianz Musical Insurance:
Process is too time consuming
I wanted to add travel coverage for a French horn. This required a £15 addition which was fine
My question is why this required a nearly 30min phone call.
The person was helpful but the process...
Read more
Lizzie
Allianz Musical Insurance
7 years ago
Hi Shiv,
We're sorry to hear that you found the process too time consuming. We've taken your comments back to our team and are working on improving this.
Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
My policy got "lost" in the system and no payments were taken for 4 months. Once I realised and contacted the company, a new policy was arranged immediately, with no fuss and no back payments...
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Lizzie
Allianz Musical Insurance
7 years ago
Hi there,
We're sorry to hear that your policy got lost in the system, but happy that we were able to sort this out for you. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Informed staff and decent price
Lizzie
Allianz Musical Insurance
7 years ago
Hi there,
We're very pleased to hear that you were happy with our pricing and the service from our staff. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us. Lizzie @ Allianz
0
Rhannwch
TC
Trusted Customer
steeple Aston
7 years ago
What Trusted Customer said about Allianz Musical Insurance:
Prompt understanding of our needs.
Efficient and helpful response.
Clarice
Allianz Musical Insurance
7 years ago
Hi Eileen,
We're very pleased to hear that you were happy with our service and our team were able to quickly understand your needs. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us.
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Allianz Musical Insurance:
Excellent customer service!
I can state that every time I make a telephone request for extended cover on behalf of the North London Sinfonia I am treated with the utmost courtesy and efficiency.
Clarice
Allianz Musical Insurance
7 years ago
Hi there,
We're very pleased to hear that you're happy with our service. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us.
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Quick, friendly and easy
Quick, friendly and easy. They understood what I needed from my policy
Clarice
Allianz Musical Insurance
7 years ago
Hi there,
We're very pleased to hear that you were happy with our service and our team understood your needs. Please do let us know if there's anything else we can do for you in the future. Thank you again for choosing to insure with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
