The item turned out to be too small, so I went through your returns process, immediately after receiving it. I am still awaiting my refund.
Ali
All Pet Solutions
6 years ago
Thank you for your feedback. We are sorry to see you are disappointed with our service. I can see that a refund has been processed. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
MR
Mr
6 years ago
Although I'm told that a refund has been made, there is no sign of it in my account.
Ali
All Pet Solutions
6 years ago
Thank you for your feedback. We are sorry to see you are disappointed with our service. I can see that a refund has been processed. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
0
Rhannwch
NB
Neelam Badyal
6 years ago
Dyddiad y pryniant: 14/05/2019
What Neelam Badyal said about All Pet Solutions:
I Really like the harness i bought the camo in xl for my staffie it fits really well but it wont last long as my dog grows the harness will get tighter and smaller which is a shame because i really...
Took my money for a bed only for me to chase a week later to find the item was no longer in stock. No notification that I wasn’t going to receive my item. Terrible customer service
Ali
All Pet Solutions
6 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Product reviews
Ali
All Pet Solutions
6 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
Everything was quick and easy, fast delivery, and items just as expected! And a bonus Reggie loves them.
Product reviews
0
Rhannwch
ME
Maxine Elwine
Middlesbrough
6 years ago
Dyddiad y pryniant: 16/03/2019
What Maxine Elwine said about All Pet Solutions:
Delivery was prompt and the quality of the goods purchased was good. However they got my order wrong twice. First order was for 2 large and 1 medium dog collars, I received 1 large and 2 medium...
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Ali
All Pet Solutions
6 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
Product reviews
Ali
All Pet Solutions
6 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
All information given in relation to size and colour was very precise. This pet carrier was exactly as described. Very pleased with this item. I would certainly purchase again using this
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.