Online purchase was simple but I opted to receive policy documents through the post and haven't yet received them. I viewed them on-line and noticed that while the insurer was shown as Ageas when I...
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Customer Relations Executive
Age Co Home Insurance
7 years ago
Hello
I am sorry to hear of your experience. If you need to discuss this further please call our customer services team on 0800 055 6205.
Kind regards
Moira
Product reviews
Customer Relations Executive
Age Co Home Insurance
7 years ago
Hello
We have responded under the service review.
Kind regards
Moira
Dyddiad y pryniant: 20/05/2018
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Age Co Home Insurance:
I was let down by a previous insurer but I am pleased with the service and cost of the current supplier.I wish to change the address for the insurance but I haven't the insurers' address or reference...
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Product reviews
Dyddiad y pryniant: 23/02/2018
1
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Age Co Home Insurance:
They welcomed my interest, the questions they asked were clear. I only wish the questions I asked were noted and led to my request for a hard copy of the policy.
I am still waiting and request that a...
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Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for taking the time to leave your comments. We really value your feedback as we are always looking for ways to improve our products and services. I will also ensure the policy documents are sent to you as requested.
Kind regards
Victoria
TC
Trusted Customer
7 years ago
Many thanks, your intervention resulted in the desired outcome. The documents arrived safely and I look forward to a happy relationship with Age Concern
Product reviews
Dyddiad y pryniant: 16/04/2018
1
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Age Co Home Insurance:
They were very helpful and competitive
Product reviews
Dyddiad y pryniant: 16/04/2018
1
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Age Co Home Insurance:
every thing was done well.
Dyddiad y pryniant: 17/04/2018
1
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Age Co Home Insurance:
I distinctly said that I do NOT want ANY communication from Age UK including surveys like this, so Age UK cannot be trusted to respect the customers requests.
When I tried to register for my online...
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Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for making us aware of this matter and I am sorry for any distress or inconvenience this has caused you. If you would like to discuss this further, please contact us directly at customer.relations@ageuk.co.uk
Regards
Jayne
Product reviews
Customer Relations Executive
Age Co Home Insurance
8 years ago
Hello
Thank you for your comments regarding this.
Regards
Jayne
Dyddiad y pryniant: 18/04/2018
0
Rhannwch
TC
Trusted Customer
Olveston
8 years ago
What Trusted Customer said about Age Co Home Insurance:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
