You threatened to close our lockers because we hadn't paid, then realised that it was a mistake with your payment system.
Simon Burnett
Metro Storage
6 years ago
Thank you for the feedback. We have looked into the situation and note from our email exchanges that we responded to your enquiry about receiving this email for non-payment within 3 MINUTES! We apologised and explained it was due to some technical issues we had experienced with our card processing company. Whilst we are sorry this did occur you were 3 days late in paying and we believe we responded just about as quickly as possible and explained the situation. We are sorry you still felt the need to post a 2 star review.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Top location with an unbeatable price!
Great service!
Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - much appreciated!
0
Rhannwch
KL
Klodian
Dilyswyd gan Feefo
6 years ago
What Klodian said about Metro Storage:
they are the best in London and the service is good . The security is a good guy and very strait with the job wich is very good . No one is aloud to enter after 10 a chloe in the evening and the...
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Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - we really appreciate it!
0
Rhannwch
KF
Karen Foster
Dilyswyd gan Feefo
France & London SW1.
6 years ago
What Karen Foster said about Metro Storage:
Easy & Efficient to store. Long term or weekly access for business. I
Great Service. 24 Hour Staff. Super Clean & Efficient.
1 hour free parking to unload or load. Nothing to small or too big!! All storage sizes. Simon on hand for anything.
Simon Burnett
Metro Storage
6 years ago
Thank you very much for the review....we are delighted to being looking after you and your storage needs and hope we can do so for many years to come!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Quick and efficient service
The team were able to arrange storage at short notice over the weekend- so pleased!
Simon Burnett
Metro Storage
6 years ago
Thank you for the 5 stars - we were delighted to be able to help you!
0
Rhannwch
AH
Alex H.
Dilyswyd gan Feefo
Islington
6 years ago
What Alex H. said about Metro Storage:
Great storage place in Islington.
Great service, clean and tidy, easy access and reasonable price. Would recommend to anyone!
Simon Burnett
Metro Storage
6 years ago
that is very kind of you to give us 5 stars - delighted we could help you with your storage needs!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Clean well maintained premises. Access any time. Efficient entry and exit enablers.
Well organized central office response for billing and inquiries.
Simon Burnett
Metro Storage
6 years ago
Many thanks for the 5 stars we really appreciate it!
0
Rhannwch
MJ
Ms Suttabut Jurairat
Dilyswyd gan Feefo
6 years ago
What Ms Suttabut Jurairat said about Metro Storage:
Thank you
Friendly away help
Anyway thank you
Simon Burnett
Metro Storage
6 years ago
Much appreciated - thank you for your review!
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Supply more trollies
You only have 2 trollies for a big area. When I asked about it I was told there was nothing he could do. You only have 2 trollies at the islington branch. Very inconvenient as I had a Luton van and 2...
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Simon Burnett
Metro Storage
6 years ago
we are sorry you are not happy with the trolley situation...to be honest this is the first time we have received feedback like this...we in fact have 3 trolleys on site but it is possible another customer was using it at the time you were there. we only have limited space in the lobby to keep trolleys that is why we dont have more.
1
Rhannwch
MP
Mr Adelin Pop
Dilyswyd gan Feefo
London
6 years ago
What Mr Adelin Pop said about Metro Storage:
Excellent facilities and always helpful when you need a quick solution.
Have used the service before and always pleased with the support and quick turnaround. Have used various sise units to date and its great. Very clean, safe and accessible in the centre of what is a...
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.