does not work want refund how do i get it 61mill rd. millmont pa 17845 need address for return thank you
Call Center
ZVOX Audio
2 months ago
We are sorry to hear that you are having trouble with your AV100. We just sent you an email with return instructions, so please check your inbox for that. We would love the opportunity to troubleshoot the issue with you and show you how well the AV100 does at clarifying dialogue. Most issues can be resolved by adjusting a setting on the TV or trying a different connection method. Either way, we are here to help. Please feel free to reach out to us at info@zvoxaudio.com or submit a new support ticket with any questions.
Datum nákupu: 08/03/2026
1
Sdílet
SM
Susan Matthews
Ověřeno Feefo
Amesbury
2 months ago
ACCUVOICE AV855 SOUNDBAR WITH DUAL SUBWOOFERS, 20 LEVELS OF VOICE BOOST, HDMI COMPATIBLE
The unit turns itself off, sometimes as often as every 20 minutes. I Emailed zvox.com to complain and haven't gotten any reply. I am extremely dissatisfied.
Call Center
ZVOX Audio
2 months ago
Sorry to hear about the trouble you've been having. We did send a reply to your email, but it's possible it landed in your spam or promotions folder. It's worth checking there and making sure emails from us aren't being blocked.
As for the unit turning off, that's actually not a malfunction. Your speaker has an Auto Standby feature that powers it down when it isn't detecting a strong enough audio signal from your TV. Some TVs send a weaker signal during quieter moments, which can trigger the standby mode. The good news is you can turn Auto Standby off by making sure the speaker is on and working, then press and hold the power button until you see "NoAS" on the display, which should solve the issue right away.
If you have any other questions or need further assistance, don't hesitate to email us at info@zvoxaudio.com or submit a new support ticket. We're happy to help.
Datum nákupu: 06/03/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
ACCUVOICE AV835 SOUNDBAR WITH 2 WOOFERS, 20 LEVELS OF VOICE BOOST, HDMI COMPATIBLE
This replaces my AV 257 which I purchased in 2021.. Dan Hudson gave me the best ever support in diagnosing its demise and need for a new model. Your products and service are the best of any company...
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Datum nákupu: 05/03/2026
1
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
2 months ago
ACCUVOICE AV835 SOUNDBAR WITH 2 WOOFERS, 20 LEVELS OF VOICE BOOST, HDMI COMPATIBLE
It has enabled me to hear the dialogue on TV more clearly. I still use closed caption but I find that I don’t pay that much attention to it. I’m extremely happy with it and would recommend it to...
ZVOX is the industry leader in dialogue-boosting speakers. Our AccuVoice TV Speakers use patented hearing aid technology to lift voices out of background noises, making dialogue clear and easy to understand - even at low volumes.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
ZVOX is the industry leader in dialogue-boosting speakers. Our AccuVoice TV Speakers use patented hearing aid technology to lift voices out of background noises, making dialogue clear and easy to understand - even at low volumes.
