Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Unfortunately, knots can occur during manufacturing. However, if you have several knots or believe your yarn is faulty, please reach out to us at customerservice@yarn.com with photos of the issues. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Recenze produktu
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've experienced knots in your yarn! Please reach out to us at customerservice@yarn.com with photos of the issues, so that we may look into this further. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
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Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had unraveling issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! I'm very sorry you've had issues with your yarn. If you believe your yarn to be faulty, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Hello
Thank you for your feedback! I'm so sorry you're missing a pair of needles in your order. I can see a member of our team has been in touch via email to resolve this for you, so please check your inbox for our reply.
Feel free to contact us at customerservice@yarn.com if you need any further assistance - we're happy to help!
Best wishes
Customer Service Team
WEBS® / America's Yarn Store®
Notice of order processing. Notice of shipment arrival.
Marie Hayes
WEBS
2 years ago
Hello
Thanks for leaving feedback! We're sorry to hear you're unhappy with our communication surrounding the order processing and shipment - that's disappointing! You should receive an order confirmation email when an order is placed, and a shipping confirmation email when your orders leave our warehouse. Please do check your spam folder in case they were flagged as spam. If you'd like to get in touch with more details about this, please do email us at customerservice@yarn.com so we can look into it further - we're happy to help!
best wishes
Customer Service Team
WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.