Very impressed ordered one day and was delivered next day and very pleased with my new fireplace garland. Would definitely order from xmas direct again
Recenze produktu
Datum nákupu: 15/12/2021
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Correct item delivered quickly, but one bulb didn't work.
I have shopped with this company before, however this time my goods have not arrived. I have emailed them but not received a response as yet….
Xmas Direct
XmasDirect
4 years ago
Hello, thank you for your feedback. I have check our emails and I'm afraid I cannot see any emails from yourself regarding this. If you can please resend your email to info@xmasdirect.co.uk and one of the team will look into this for you. Kind Regards, Elle.
Důvěryhodný zákazník
4 years ago
Thanks Ellie, that is the email address I emailed.
I ordered 3 sets of battery-operated lights to light up some structures in the garden. They were supplied with weather-proof boxed holding large batteries.
I have ordered 3 times during 2020-21. Items supplied are high quality and supplied quickly and efficiently.
Xmas Direct
XmasDirect
4 years ago
Thank you for taking the time to leave us a review - we are so happy you are pleased with our service and we hope you enjoy your Christmas lights. Best Wishes, Elle.
It all depends if the stuff is made in China I have a string of lights where bulbs are all out and however I’m happy customer
Xmas Direct
XmasDirect
4 years ago
Hello Martin, thank you for your feedback. I am sorry to hear some of the bulbs on your string lights are out - this is certainty not something we would expect from any of our lights. Can you please send us a photo clearly showing the fault with the lights to info@xmasdirect.co.uk and we will look into this for you. Best Wishes, Elle.
Hello, thank you for your review. I'm sorry for the delay in delivering your order. I can't see any emails or records of you getting in touch with us regarding the issue with delivery - can you please email us at info@xmasdirect.co.uk and one of the team will investigate this for you. Kind Regards, Elle.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.