Hello Philip
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with the quality of our lights and our speedy delivery.
Best wishes,
Christmas Direct
I’m pleased that they are still selling their product of traditional lights and bulbs. A quick and efficient service.
Xmas Direct
XmasDirect
2 years ago
Hello Charles
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with the spare bulbs.
Best wishes,
Christmas Direct
Hello
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with our quick delivery. We hope you love your wreath!
Best wishes,
Christmas Direct
Recenze produktu
Datum nákupu: 27/11/2023
0
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RC
Richard Clowes
Ověřeno Feefo
2 years ago
Co říká Richard Clowes o XmasDirect:
Replaced festoons when became faulty after just a few hours of use. However we are sad with the quality and reliability of the product as we have purchased many sets and they all fail v quickly. We...
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Xmas Direct
XmasDirect
2 years ago
Hi Richard,
Thank you for sharing your experience with our festoon lights, and we sincerely apologise for the inconvenience you've faced. We appreciate your loyalty to our brand and understand how frustrating it can be when a product does not meet expectations.
We would like to discuss your specific concerns in more detail and explore potential solutions to ensure your future experiences with our products are positive. Please send us an email at info@xmasdirect.co.uk.
Again, we apologise for any inconvenience you've experienced, and we appreciate your feedback as it helps us make necessary improvements. Thank you for your continued support, and we look forward to assisting you further.
Best wishes,
Christmas Direct
Datum nákupu: 27/11/2023
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Easy ordering, prompt delivery.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with our quick delivery and ease of ordering. We hope you love your new garland.
Best wishes,
Christmas Direct
Recenze produktu
Datum nákupu: 27/11/2023
0
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AS
Andrew Stocker
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2 years ago
Co říká Andrew Stocker o XmasDirect:
Really pleased with the product, would recommend them 100% just think they could do with adding extra info onto their products I.e - I ordered the 20m 40 bulbs festoon lighting, when I went to put...
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Xmas Direct
XmasDirect
2 years ago
Hi Andrew,
Thank you for sharing your feedback with us. We appreciate you taking the time to do so. Regarding the length of our low voltage festoon lights, you can seamlessly connect up to 40 meters without the need for a splitter. Hence, your 20-meter length should effortlessly connect without requiring a splitter. Only when exceeding the 40-meter length do you need a splitter. Notably, when you choose longer lengths from the dropdown menu during the ordering process, a splitter is automatically included. We hope this clarifies any confusion and ensures a smoother experience with our festoon lights. If you have any further questions or concerns, please feel free to reach out to us.
Best wishes,
Christmas Direct
AS
Andrew Stocker
2 years ago
Hi ok jus was a bit surprised that the ones I ordered both boxes have the same connector at both ends as the other ends are locked off with heat shrink over them so you can’t connect without the splitter, should I just remove one end of heatshrink
Cheers
Xmas Direct
XmasDirect
2 years ago
Hi Andrew,
Please can I ask that you get in touch with us at info@xmasdirect.co.uk and one of the team will be able to assist you with this further.
Best wishes,
Rachael
Recenze produktu
Datum nákupu: 26/11/2023
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Good value and prompt delivery
Xmas Direct
XmasDirect
2 years ago
Hi
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your bead garlands.
Best wishes,
Christmas Direct
I bought these lights for my son and he was disappointed with them. The bulbs were not as bright as he expected and he noticed that they were white bulbs that had been dyed different colours.
Xmas Direct
XmasDirect
2 years ago
Hello
We appreciate you taking the time to share your feedback. The lights you've purchased operate on low voltage, and it's worth noting that low voltage lights generally may not be as bright as those powered by mains voltage. If you are unhappy with the lights you are certainly welcome to return them to us unused and in resalable condition, please don't hesitate to reach out to our customer service team and we would be happy to assist you and issue you with a returns number.
Best wishes,
Christmas Direct
Recenze produktu
Datum nákupu: 26/11/2023
0
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SW
sally watkins
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2 years ago
Co říká sally watkins o XmasDirect:
Delivered within 3 days of order - great product
Xmas Direct
XmasDirect
2 years ago
Hi Sally
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your garland and the speedy delivery.
Best wishes,
Christmas Direct
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
