Thank you for your feedback. As per our emails I am sorry for the misunderstanding. I quoted you for what you would like to buy including delivery and this was agreed and paid before you received the invoice. The amount never changed. However the first invoice you received was itemised wrong but the total was correct, I apologise for this.
I am pleased we have clarified this issue for you and look forward to hearing from you with your next order.
Alex, Lights4living.com
Datum nákupu: 02/01/2014
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Důvěryhodný zákazník
12 years ago
Nice clear photos on the website
Recenze produktu
Datum nákupu: 20/01/2014
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Důvěryhodný zákazník
12 years ago
Extremely efficient and communicative.
Recenze produktu
Datum nákupu: 12/01/2014
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Důvěryhodný zákazník
12 years ago
High quality lighting at an amazing price for real crystal, thank you, looks great.
The lights are beautiful and look great in our newly decorated lounge. We received a damaged light fitting but Lights4Living customer services sorted the problem very promptly and replaced the...
Product was good quality and delivery was prompt. However, the packaging was poor and one of the light shades was cracked in two places. We haven't fitted it yet but we hope that the cracked shade...
Sadly the light fitting for the up lighter part of the unit has ceased to work on both units purchased, after one week so i am very disappointed.
www.lights4living.com
lights4living.com
12 years ago
I am sorry to hear of the problems you have had with the two mother and child floor lamps you have recently received. As per our conversation earlier today we will post two replacement bulbs to you, this should solve the problem. Please do not hesitate to call me if not.
Alex, Lights4living.com
Důvěryhodný zákazník
12 years ago
Following my comments and rating I was very pleased to receive a call from lights4living. The 2 faulty bulbs have been replaced, they were received today in the post. Very pleased with the immediate action and follow up support provided by lights4living. I hope the 2 new bulbs will resolve the issue with the 2 up lighters.
Thank you.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.