Like the new look WOTIF website. A lot more user friendly.
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Důvěryhodný zákazník
11 years ago
I had tried 4 hotels that said they had rooms available. Even though I actioned the…
I had tried 4 hotels that said they had rooms available. Even though I actioned the request straight away the sale would not go through. I was constantly being told the rooms were not available past...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear our site was experiencing a technical issue during your booking. We’ll share your feedback with our site team to investigate.
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Důvěryhodný zákazník
11 years ago
Easy, no-fuss, free cancellation bookings. What more could one ask for? Thanks wotif!
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Důvěryhodný zákazník
11 years ago
I put in 1 adult and 3 children..it gave me my options for Belmercer and I…
I put in 1 adult and 3 children..it gave me my options for Belmercer and I chose Family room. When it came to pay it only had 1 adult...I added in comments that I hoped it had room for all as its...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We're sorry to hear about the experience you had booking online and understand how frustrating it can be when something goes wrong with a booking. If you need further support with your booking, please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.
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Důvěryhodný zákazník
11 years ago
I think you need to mention tax invoice again clearer on the bookings.
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Důvěryhodný zákazník
11 years ago
I don't like the new layout, it's harder to compare accommodation.
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Důvěryhodný zákazník
11 years ago
The options are a bit harder to sort through, it doesnt seem to be as…
The options are a bit harder to sort through, it doesnt seem to be as clear as it used to be in the table but i still found the experience easy.
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Důvěryhodný zákazník
11 years ago
Don't like the change to the website. Prefer the old format where you could see…
Don't like the change to the website. Prefer the old format where you could see all options grouped by star rating. It was much more efficient and easy to use. Now when calling Wotif, everyone...
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Důvěryhodný zákazník
11 years ago
New website devoid of the customer experience. Prior website clear /simple. New website gimmicky /…
New website devoid of the customer experience. Prior website clear /simple. New website gimmicky / tabloid style. Not what a search engine is all about.
Its enough for me to start using other...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback on our new site. The new design brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.
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Důvěryhodný zákazník
11 years ago
Initially I found the new website a little confusing and booked accommodation using a different…
Initially I found the new website a little confusing and booked accommodation using a different provider. Gave it another go, when I had more time, and managed to navigate around it easily.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
