I bought three items from the sale. Two were perfect, both colour and size. The edge to edge cardigan in cashmere and cotton was returned. I ordered large but when it arrived it was more like XXL....
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Recenze produktu
Customer Services UK
WoolOvers
10 years ago
We are sorry that you are disappointed with the fit of your cardigan. This garment is quite large and WoolOvers are constantly striving to make improvements and we are currently looking at our sizing across our ranges. Please contact our Customer Services team on 0845 073 1044 if you believe your cardigan to be incorrectly sized. We do offer a pre-paid returns label for £1.50 when you place an order with us which keeps the cost of returns to a minimum for our customers.
When it is working well, their website is excellent. My recent experience is that Woolovers emailed me with details of some additional Sale items; I tried to order a cardigan, using their links, and...
Fast delivery and very good quality products at fair prices.
Saw what I wanted in a promotional mailing but not obvious on the website in sale offer section. Eventually found it by entering its...
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Customer Services UK
WoolOvers
10 years ago
Thank you for leaving us positive comments about the garments you have received. We take great pride in offering an excellent product and are glad that you have experienced this.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.