Good quality product, nicely packaged, good delivery service.
Wolf & Badger
Wolf & Badger
10 years ago
Woohoo. Really pleased to hear this great feedback from you. Hope to see you back at Wolf & Badger soon. Enjoy the wallet!
Kind regards, Wolf & Badger.
Everything went as it should, which tends to be an increasingly rare experience these days. I ordered one of the Scotish faux fur throws, and was, and continue to be, thrilled with it. Quick,...
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Wolf & Badger
Wolf & Badger
10 years ago
Thank you for such lovely feedback. We're so glad you're enjoying the throw, we'll let the designer know! Wishing you a lovely Easter weekend, George.
Not updated quick enough when the product would be arriving
Wolf & Badger
Wolf & Badger
10 years ago
Sorry to hear you weren't updated quick enough on the delivery date; I've passed this comment back to our development team, and we're now looking at new solutions to provide more timely shipment updates via the site and over email. Thanks for taking the time to leave such valuable feedback.
Kind regards, Wolf & Badger.
Excellent customer service when an item had to be returned.
Wolf & Badger
Wolf & Badger
10 years ago
Thanks for the lovely feedback. We'll pass your positive comments on the belt back to the designer at Tyler & Tyler. See you back at Wolf & Badger soon we hope!
Kind regards, Wolf & Badger.
Thank you for the lovely feedback. We're always adding new collections, so check back with us soon for even more new designers!
Kind regards, Wolf & Badger.
Item very different to photo,no paperwork in parcel,did not answer emails-will never order again
Wolf & Badger
Wolf & Badger
10 years ago
So sorry to hear of these problems. First of all, apologies that emails weren't answered quick enough over the weekend, we're actually now putting procedures in place to improve response times on Saturdays and Sundays and feedback like this is invaluable. I understand my colleague has now arranged a collection of the item and the refund has been processed. Regarding the photos, I've fed this back to the designer so that we can hopefully get those improved for the future!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
