Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

William Russell Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/william-russell-ltd | Feefo

Zobrazení všech 1,417 recenzí

Důvěryhodný zákazník

1 month ago

Datum nákupu: 04/01/2025

Long term plan, high quality

The plans are expensive but high quality is never cheap

Angela Hurst

William Russell

1 month ago

Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We're happy to have you with us as a member.

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 18/03/2025

Angela Hurst

William Russell

1 month ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Recenze produktu

Tallis Philip Calmeyer

Nairobi

2 months ago

Datum nákupu: 17/03/2025

Co říká Tallis Philip Calmeyer o William Russell:

Plans seem comprhensive but a phone call to run through everything would have been appreciated and no option to communicate on WhatsApp is a problem.

Angela Hurst

William Russell

2 months ago

Many thanks for your review and feedback which is highly appreciated. Your comments have been passed to the new business team. Our technologies are always changing so going forwards we may be able to communicate via WhatsApp. We will keep our customers updated with such progress. Thanks again for taking the time to respond.

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 28/03/2025

Prompt and reliable services

Your plans are expensive, but good quality. As I mentioned previously, it would be very helpful to get more information on the breakdown of what was approved and paid out on individual claims. I...

Přečíst vše

Angela Hurst

William Russell

2 months ago

Thank you for your comments and positive review! We are pleased to hear that you are happy with the service you have received from us both renewing and processing claims. Your process comments have been passed on to our claims team manager to review. Thanks again for getting in touch with your valuable feedback.

Recenze produktu

Peeter Ilumäe

2 months ago

Datum nákupu: 01/04/2025

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Recenze produktu

Alexander Bellwald

Krabi Thailand

2 months ago

Datum nákupu: 03/01/2025

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to send us your feedback and for being a William Russell customer for so many years! We are happy that you remain pleased with the service you have received from us. We're here to help when ever you need us so please do get in touch!

Recenze produktu

Yuphadee Bellwald

2 months ago

Datum nákupu: 03/01/2025

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.

Recenze produktu

Jan Sanden

Nairobi

2 months ago

Datum nákupu: 03/01/2025

Co říká Jan Sanden o William Russell:

Very efficince

Angela Hurst

William Russell

2 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Recenze produktu

Robert Olivier

Nairobi

3 months ago

Datum nákupu: 02/01/2025

Co říká Robert Olivier o William Russell:

Until 2025 was insured with WR through a company policy for 20+ years

very good

Angela Hurst

William Russell

3 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us. Should you ever need us, we're here on the end of the phone or by email, whatever the situation so please do get in touch if you need our assistance.

Recenze produktu

Důvěryhodný zákazník

3 months ago

Datum nákupu: 25/01/2025

Quick problem-solving

Quick, proactive actions were taken when issues arose.

Angela Hurst

William Russell

3 months ago

Many thanks for contacting us with your feedback. We apologise for the issues with your renewal but are pleased to hear that these were resolved quickly when you contacted our team. We do appreciate you taking the time to let us know of your experience with us.

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

Přečíst vše

+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti William Russell

Health Renewing MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobkuWilliam Russel are an excellent health insurance company and very responsive to requests I had in the past with them. I have a policy with them that I will keep in the long term.

Health Renewing MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobku

Health New MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobkuThe cover seems comprehensive but there have been no phone calls only emails and I see now that there is no option to phone or message on WhatsApp which is essential when based abroad.

Health Renewing MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobkuDear William Russell Team Thanks for a perfect renewal process As always. Even after 25 years of using their service the team does a great job Best regards

Health Renewing MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobkuAs always very nice renewal process and that after 25 years of using William Russell’s. Thank you very much

Health Renewing MemberVíce recenzí pro tento výrobek (221)Prohlédnout si stránku výrobku

Health Renewing MemberVíce recenzí pro tento výrobek (131)Prohlédnout si stránku výrobkuExcellent

Protection Renewing MemberVíce recenzí pro tento výrobek (53)Prohlédnout si stránku výrobkuGood experience. Quick, proactive action taken when issues arose.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?