Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Grocer Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/william-reed-ltd | Feefo

Zobrazení všech 22 recenzí

Důvěryhodný zákazník

2 years ago

Datum nákupu: 01/02/2023

Would have been helpful to have a reminder email a couple of days before that automatic direct debit was taken

Tracy Larner

The Grocer

2 years ago

Thank you for taking the time to review The Grocer and have passed your comments to the relevant team, and appreciate your feedback as it helps us to see how we can improve upon our service going forward. We constantly review our processes so will consider this in the future.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

2 years ago

Datum nákupu: 01/02/2023

Not received

Despite paying for a print subscription, I've not received a copy in months. Have emailed to enquire as to why but no response.

Tracy Larner

The Grocer

2 years ago

Thank you for taking the time to review The Grocer. We will contact you directly via email to investigate further as it seems we have had some issues with the magazine being returned as undeliverable. Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Martin

Tunbridge Wells

2 years ago

Datum nákupu: 01/02/2023

Co říká Martin o The Grocer:

Ace magazine

Best trade mag out there. Consistently great stories, scoops and features. Excellent journalists. Who, incidentally, keep me on my toes (I'm a PR!).

Tracy Larner

The Grocer

2 years ago

Hi and thank you so much for taking the time to leave feedback. I am pleased to hear you are enjoying The Grocer. Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

William

2 years ago

Datum nákupu: 01/02/2023

Co říká William o The Grocer:

Great coverage timely stories

Tracy Larner

The Grocer

2 years ago

Many thanks for your review, we really appreciate you taking the time to leave feedback. I hope you continue to enjoy The Grocer Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

2 years ago

Datum nákupu: 01/02/2023

Excellent, and very interesting articles and information.

Tracy Larner

The Grocer

2 years ago

Great to hear and we appreciate you taking the time out to send your review. I hope you continue to enjoy The Grocer. Many thanks, Customer Services, The Grocer,

Prohlédnout si celou recenzi zákazníka

Ali

Stockport

2 years ago

Datum nákupu: 28/09/2022

Co říká Ali o The Grocer:

Great insights and information

Great insights and information that are helpful for my discussion both with company and customer colleagues. Having it online means that I can access the material in a more convenient way.

Tracy Larner

The Grocer

2 years ago

Hi and thank you so much for taking the time to leave feedback. I am pleased to hear you are enjoying The Grocer and finding our insights and information useful. Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

2 years ago

Datum nákupu: 01/10/2022

Best vs the rest

Would and have recommended them to friends and other business as they're the best/standout amongst the rest with their articles and knowledge of the FMCG market.

Tracy Larner

The Grocer

2 years ago

Great to hear and we appreciate you taking the time out to leave feedback. I hope you continue to enjoy The Grocer Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Mathieu

London

2 years ago

Datum nákupu: 17/08/2022

Co říká Mathieu o The Grocer:

A retailer's must have subscription.

The website is a great source of info on the food retail industry. The articles are usually well written and insightful. The subjects are always on trend. If only the tariffs were a bit keener...

Tracy Larner

The Grocer

2 years ago

Hi and thank you so much for taking the time to leave feedback. I am pleased to hear you are enjoying The Grocer. Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

2 years ago

Datum nákupu: 21/06/2022

Auto renew

I dont want my account to auto renew, and cannot find on the My account page how to stop this happening.

Tracy Larner

The Grocer

2 years ago

Thank you for leaving us a review, we appreciate your feedback. You can cancel your auto-renewal by contacting customer services on 0800 652 6512 or +44 (0) 208 955 7074 or email customer.service@wrbm.com Kind regards Customer Service The Grocer

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Jeremy

2 years ago

Datum nákupu: 26/07/2022

Co říká Jeremy o The Grocer:

A great overview of the world of retail

the email summaries are good and the magazine continues to be produced to a high standard. The ads are often just as informative as the editorial

Tracy Larner

The Grocer

2 years ago

Many thanks for your review, we really appreciate you taking the time to leave feedback. I hope you continue to enjoy The Grocer Kind regards Customer Service The Grocer

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O The Grocer

The Grocer, which celebrated its 160th anniversary in 2022, leads the market as the UK’s only paid-for online service and weekly magazine with coverage of the whole FMCG sector. Customers range from directors of the large multiples to independent retailers, wholesalers, and suppliers, as well as growers, food processors, manufacturers, key opinion formers, and the national media.

Přečíst vše

+441293846543

Broadfield Park, Crawley, West Sussex, RH11 9RT, United Kingdom

Proč věřit recenzím Feefo?