Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Wightlink Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/wightlink | Feefo

Zobrazení všech 7,983 recenzí

Důvěryhodný zákazník

1 year ago

Datum nákupu: 08/03/2024

Excellent service.

As always, an excellent service. Smooth operation by cheerful staff.

Charlotte

Wightlink

1 year ago

Hello and thank you for your review. We're very happy to hear your travel with Wightlink is always a great experience and you found the staff to be so cheerful. We look forward to welcoming you onboard again soon.

Recenze produktu

Robert

1 year ago

Datum nákupu: 04/03/2024

Co říká Robert o Wightlink:

Polite and efficient

Charlotte

Wightlink

1 year ago

Hello Robert, Thank you for your review. We look forward to seeing you onboard again soon.

Recenze produktu

Gail

1 year ago

Datum nákupu: 25/02/2024

Co říká Gail o Wightlink:

Excellent staff and service

Staff were really helpful. I needed to potentially change my return booking for the following day. Very easily done with just a small extra fee.

Charlotte

Wightlink

1 year ago

Hello Gail and thank you for sharing your review. I am pleased to see that you found making amendments to your Wightlink booking so easy with the help of our friendly staff. We hope to see you onboard again soon.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 26/02/2024

Efficient service and staff

Ferry was on time and polite and efficient staff as usual

Charlotte

Wightlink

1 year ago

Hello there, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Recenze produktu

Karen

1 year ago

Datum nákupu: 02/03/2024

Co říká Karen o Wightlink:

Great Service

Great service. We are always amazed at how streamlined and efficient all of your staff are at directing and controlling vehicles on and off the ferry's. Everyone knows their job and does it very well.

Charlotte

Wightlink

1 year ago

Hello Karen, Thank you for your review and kind words for our staff. All crew are trained to a high standard and operate under supervision until they have completed training. We are pleased to hear that you found them to be so efficient. Thanks again and look forward to seeing you onboard Wightlink Ferries soon.

Paul

1 year ago

Datum nákupu: 29/02/2024

Co říká Paul o Wightlink:

As always the service is excellent along with the staff we dealt with.

Charlotte

Wightlink

1 year ago

Hello Paul, Thank you for your review. I am glad that your experience travelling with Wightlink is always a good one and you find our teams to be helpful and friendly. Thanks again and we look forward to seeing you onboard soon.

Recenze produktu

Dennis / Barbara Gover

Exmouth

1 year ago

Datum nákupu: 02/03/2024

Co říká Dennis / Barbara Gover o Wightlink:

Easy to use with no complicated questions

Yes will use again as have used many times without any problems even using Tesco vouchers

Charlotte

Wightlink

1 year ago

Hello Dennis, Thank you for your review. I am glad to hear that you have always found Wightlink easy to use, even when using a discount. We hope to see you again soon.

Důvěryhodný zákazník

1 year ago

Datum nákupu: 01/03/2024

Due to a reduced number of ferries operating the ferry there was a reduced service. Also at £100 for a return trip it was excessively expensive.

Charlotte

Wightlink

1 year ago

Hello there and thank you for your feedback. Although we had a 2 boat service, due to the weather conditions, we did unfortunately suffer delays which I am very sorry for any inconvenience this caused. With regards to the pricing, I would recommend signing up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. We hope to see you again soon

Anne

1 year ago

Datum nákupu: 02/03/2024

Co říká Anne o Wightlink:

Extremely efficient service both at the ports and on board the ferry. Easy check in at ports with automatic numberplate recognition.

Charlotte

Wightlink

1 year ago

Hello Anne, Thank you for taking the time to share your review. We're very pleased to hear that you found the checking in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable service.

Recenze produktu

Andrew

Southampton

1 year ago

Datum nákupu: 01/03/2024

Co říká Andrew o Wightlink:

Friendly welcoming staff team in all areas, working to make sure you enjoyed the trip

Charlotte

Wightlink

1 year ago

Hello Andrew, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Recenze produktu

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O Wightlink

Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.

Přečíst vše

03339997333

Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Recenze společnosti Wightlink

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobkuPleasant and quick crossing.

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobkuMore frequent services would be appreciated

Portsmouth Harbour - Ryde Pier Head routeVíce recenzí pro tento výrobek (686)Prohlédnout si stránku výrobkuConvenient and pleasant way to get to the Island

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobkuNo issues with this routes, always pleasant staff and really helpful

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobku

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobkuEasier, more scenic and shorter crossing than other ferry routes to the island. Friendly and efficient staff at both ports and on ferry.

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,715)Prohlédnout si stránku výrobkuLymington and Yarmouth are very attractive port's with many small vessels moored giving great scenes to look at

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?