Recenze společnosti Wightlink

Hello there and thank you for taking the time to share your feedback. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. However, I am sorry that you didn't find the layout of Victoria of Wight to be practical. This has been noted as we continue to look for ways we can improve our service. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.

Hello, Thank you for your review. We look forward to seeing you onboard again soon.

Hello Steve, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and polite. We look forward to seeing you onboard again soon.

Hello Spencer Thank you for your review. I am pleased to hear that you found your journey with Wightlink to be easy and stress free and our team at the port were able to get you away early on your return. We look forward to welcoming you onboard again soon.

Hello, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello Marianne, Thank you for your review. I am sorry for the delay you encountered due to the exceptionally high tides encountered, though I am pleased that my colleagues ensured that you were kept informed and were well looked after during the delay. Thank you again for sharing your experience. We look forward to seeing you onboard again soon.

Hello Jill, Thank you for your review and for taking the time to share your experience. I am so glad to see that you enjoyed sailing with Wightlink and found it to be a smooth crossing. We hope to see you onboard again soon.

Hello Anita, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello, Thank you for your feedback. I am sorry for the delay you encountered when travelling with us. Portsmouth Harbour ship movements are controlled by the Kings Harbour Master and on occasion our vessels may be held awaiting other ships entering / exiting the Harbour which can unfortunately cause short delays, though our teams work closely with the Harbour Master to minimise any possible disruption. Thank you once again for sharing your feedback with us. We look forward to seeing you onboard again soon.

Hello, Thank you for sharing your experience with us. I am pleased to hear that your outward journey was a good one, however it is disappointing that your return journey did not reach the same standard. Accessible Travel can be booked online by visiting https://www.wightlink.co.uk/tickets/accessible-travel or alternatively you can call our dedicated Assisted Travel team on 0800 093 8236 (Mon-Fri 0900-1800 & Sat-Sun 0900-1700) who will assist you with ensuring that we can accommodate your requirements on your chosen sailing. Thank you once again for taking the time to share your experience. I do hope we will see you onboard again soon.