Our delivery policy is 2-5 days for standard UK delivery and 10 days - 2 weeks for all US orders. If your order has not been received within this time, then please do get in touch with us at customercare@whitehothair.co.uk or 0115 965 1148 and we will be happy to track your order for you.
Were so glad this customer got in touch because we have now been able to confirm her expected delivery date.
White Hot Customer Care
White Hot
White Hot
11 years ago
Thanks for your feedback. I'm sorry that you have had this experience with your order. This is an unusual circumstance and we will investigate as to why this has happened.I will make sure that you have your products as soon as possible.
Sorry for this inconvenience
White Hot Customer Care
Důvěryhodný zákazník
11 years ago
Prompt attention to my problem, friendly efficient customer service, thank you very much.
The package arrived quickly but when I opened it I found about half of the contents of the White Hot Lifeshine Oil out of the bottle and all over everything else. Upon closer examination, the screw...
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White Hot
White Hot
11 years ago
Thanks for your feedback. We are sorry to hear about the Oil leaking on its journey to you. This is an unusual circumstance, and we have had a new one shipped out to you this morning. However, its great to hear that you are enjoying the rest of our products.
Thanks for getting in touch.
White Hot Customer Care
Recenze produktu
Datum nákupu: 21/05/2015
0
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Důvěryhodný zákazník
11 years ago
Great products, prompt delivery
Recenze produktu
Datum nákupu: 24/05/2015
0
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Důvěryhodný zákazník
11 years ago
Always excellent products. Expensive, but a little goes a very long way.
Thanks for your lovely review on Luminous Conditioner. Although we might be biased, we also love the way Luminous leaves your hair with flex and shine. If you're a fan of this product, you might enjoy our Intense Lustre Mask, which is a three minute miracle treatment,that leaves your hair looking and feeling gorgeously moisturised.
Thank you for getting in touch
Best,
White Hot Customer Care
Always fast in processing orders. I like the personal touch of the post card with a message in the box when the stuff is delivered.
White Hot
White Hot
11 years ago
Thank you for your lovely review on White Hot Luminous Conditioner. We also love our White Hot signature fragrance and the way it leaves your hair with flex and shine. Glorious shampoo is also one of our favourites as a brilliant everyday shampoo, which gives your hair that desired smooth and shiny look.
Thanks again for getting in touch and we hope you keep enjoying your White Hot products.
Best,
White Hot Customer Care
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Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.