Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

WHISTLES Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/whistles | Feefo

Zobrazení všech 33,435 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/11/2017

Great service

Great - quick and reliable !

Haydn K

WHISTLES

7 years ago

Hi there,

Thank you for taking the time to leave us feedback, I am very happy to hear that you received your order very quickly as we would expect for all orders made,

Best wishes,

Recenze produktu

Paula Marshall

7 years ago

Datum nákupu: 11/11/2017

Co říká Paula Marshall o WHISTLES:

I phoned customer services to cancel an order placed late on a Saturday which I was told was completed in plenty of time as it was a weekend order. However a day later I received an email confirming...

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Cath Frisby

WHISTLES

7 years ago

We are sorry that we were unable to cancel your order on this occasion and we will certainly review with our Warehouse why this was not able to be processed for you. Thank you very much for your feedback and if we can be of any further assistance please do contact us directly at enquiries@whistles.co.uk.

Důvěryhodný zákazník

7 years ago

Datum nákupu: 11/11/2017

Boiled wool top

My order arrived in time and nicely packed. I am normally size 10 on top, but there was only 12 left of the item i liked, it was on sale and i decided to try - i don't regret. It fits me fine and...

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Haydn K

WHISTLES

7 years ago

Hello,

Thank you for taking the time to leave us feedback, I am very happy to hear that you received your order very quickly as we would expect for all orders made I am also glad that your top fitted you and I hope you have had a lot of wear out if it already,

Best wishes,

Důvěryhodný zákazník

7 years ago

Datum nákupu: 11/11/2017

Online orders

Send the correct size when placing orders online. If the product then becomes out of stock offer an alternative like I suggested and not just give a ‘sincere apology’ and ask to send the product...

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Cath Frisby

WHISTLES

7 years ago

Thank you very much for your feedback and we are really sorry to hear that you received in the incorrect size in your order. Rest assured we will be raising an investigation with our Warehouse as to how/why this happened. Most definitely not the standard of service that we expect for our Whistles customers. We will be in touch directly to ensure that this situation has been resolved for you.

Hari Kurup

7 years ago

Datum nákupu: 30/10/2017

Co říká Hari Kurup o WHISTLES:

Its was good

Shiv D.

WHISTLES

7 years ago

Hi Hari,

Thanks for taking the time to leave us with your feedback. If there's anything else we can do for you today, please do not hesitate to get in touch with us on enquiries@whistles.com

Have a lovely day!

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 10/11/2017

I was in the Whistles store near St. Christopher's Place last night and the service was amazing. They were very attentive and helpful.

Haydn K

WHISTLES

7 years ago

Hi there,

Thank you for your great feedback and 5-star review, I will be passing this feedback onto the store as I am sure they would love to see this, I hope that you will continue to shop with us in the future,

Best wishes!

Recenze produktu

Sinead O'Halloran

7 years ago

Datum nákupu: 09/11/2017

Co říká Sinead O'Halloran o WHISTLES:

Easy to order. Delivered quickly to store near me. Ready for collection when I arrived. Looked like on the website

Haydn K

WHISTLES

7 years ago

Hi there,

Thank you for your feedback, I am very happy to hear that you received your order quickly and you were able to collect without any issues, I hope that you will continue to shop from us in the future,

Best wishes!

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/11/2017

Seamless service

It was seamless. Thank you

Haydn K

WHISTLES

7 years ago

Hi there,

Thank you for your feedback and 5-star review, I am very happy to hear that you received seamless service from ourselves and I hope that you can continue to shop with us in the future,

Best wishes!

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/11/2017

Lovely items/quick delivery!

Haydn K

WHISTLES

7 years ago

Hello,

Thank you for taking the time to leave us feedback, I am very happy to hear that you received your order very quickly as we would expect for all orders made,

Best wishes,

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/11/2017

Excellent customer service

Strap broke on the original bag a purchased, I didn’t keep my receipt but Hermione at your bluewater store found my receipt on your system and all was sorted. P.s. loved the bag so much I immediately...

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Haydn K

WHISTLES

7 years ago

Hi there,

Thank you for your feedback and I am sorry to hear that your bag developed a fault but am happy to hear that this was then immediately sorted out for you, I hope that you are getting a lot of use out of both of your bags!

Best wishes

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O WHISTLES

Whistles is a contemporary fashion brand, based in London. A shopping destination for the busy, dynamic woman, we create timeless pieces with an intelligent sense of design. Collections are considered, wearable and yet distinct, with true seven days a week appeal, crafted to fit effortlessly into modern life.

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0208 877 4006

1st Floor, 183 Eversholt Street, London, Greater London, NW1 1BU, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti WHISTLES

Side Tab Sweater DressVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat winter dress, looks fab!

Suede Zip-Up Pocket OvershirtVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuProduct was very good and value for money

Lightening Jacquard KnitVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI like this design a lot and it suits me.

Moi Toi Printed ClutchVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLove the bag, would be 5 * but unfortunately the strap broke on the original (bought in store). Hoping just a random fault as have purchased this as a replacement

Oui Non Printed ClutchVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove it! Perfect bag. Get lots of comments.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?