Thank you for your feedback. We are really pleased to hear that you enjoy our puzzles so much. We try hard to create puzzles that our customers will love and be able to enjoy time and time again.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
I found the website easy to use and paying was no problem.
The service was very good, the item took a little longer than I expected, but that's ok. Came well packaged and in a sturdy box.
Feefo Customer Services
Wentworth Wooden Puzzles
6 months ago
Thank you for your feedback.
It is great to hear you found the ordering and payment process easy to navigate on our website. We are sorry to hear there was a slight delay with your order due to the bank holiday. Thank you for taking the time to let us know and we hope you can continue to enjoy our puzzles in the future.
Thank you. The Customer Service Team at Wentworth Puzzles
Good service as usual, easy to choose and purchase, well packaged and delivery was on time.
Kathryn Robbins
Wentworth Wooden Puzzles
6 months ago
Thank you for your feedback. We are so pleased to hear that your order arrived on time, and well packaged!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Easy to order and post was well packaged and delivered on time.
Kathryn Robbins
Wentworth Wooden Puzzles
6 months ago
Thank you for your feedback. We are so pleased to hear that your order arrived on time, and well packaged!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Easy to order. Prompt delivery. Puzzles always come in distinctive box illustrated with the finished puzzle, with pieces in their own bag, with a neatly tied string!
Kathryn Robbins
Wentworth Wooden Puzzles
6 months ago
Thank you for your feedback. We are happy to hear from you that your order arrived quickly, and we hope that you can enjoy completing your puzzles.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Thank you for your feedback. We are so pleased to hear that your order arrived on time, and well packaged!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Thank you for your feedback.
We are so glad to hear your order arrived in good timing!
The smell you are referring to occurs because of the way our puzzles are manufactured. At Wentworth, our puzzles are cut using lasers which contribute to creating our intricate and unique pieces, however this does create a slight woody smell that is inherent to our puzzles. We would first advise opening the puzzle and leaving the puzzle in a well-ventilated area to allow this smell to dissipate; this usually lessens after a couple of days.
We are sorry for any inconvenience that this may have caused. Please do not hesitate to reach out to our team with any further queries or concerns and we would be more than happy to help.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 17/03/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
7 months ago
Kathryn Robbins
Wentworth Wooden Puzzles
6 months ago
Thank you for your feedback. We hope that you enjoy completing your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.