I had a couple of deliveries without an update on delivery times, I believe this was down to the delivery service. I contacted Wentworth and the problem was solved.
Feefo Customer Services
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback.
We are sorry to hear you did not receive your delivery details from our delivery partner. It is great to hear you are pleased with how our team responded to your query and they were able to resolve this for you. We hope the recipients enjoy the puzzles once they receive them!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Have had the pleasure of purchasing puzzle from Wentworth for a great number of years. Quality is excellent
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We are so happy to hear that you have been a customer of ours for a number of years. We hope you can continue to enjoy our puzzles in the future, and we thank you for your support.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 11/09/2026
0
Sdílet
JC
John Choopani
Ověřeno Feefo
1 month ago
Co říká John Choopani o Wentworth Wooden Puzzles:
Excllent
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We hope that you have had fun doing your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 10/09/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We hope that you have enjoyed completing your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 09/09/2026
0
Sdílet
RJ
Rosemary Joynson
Ověřeno Feefo
GBR
1 month ago
Co říká Rosemary Joynson o Wentworth Wooden Puzzles:
Thank you for your feedback. We are really pleased to hear that you enjoy our puzzles so much. We try hard to create puzzles that our customers will love and be able to enjoy time and time again.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Whenever I need to order over the phone with the help of my BSL interpreter, have had a good Deaf awareness in taking the orders.
Parcel arrived neatly packed and on time.
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We put customer experience and satisfaction as a top priority, and your review reaffirms the hard work that our dedicated customer service team put in. We hope you enjoy completing your puzzles and your feedback will be shared with the relevant teams; thank you for your support.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Ordering and delivery was as expected.
But the box it arrived in was too small, crushing one edge of two of presentation boxes. Very disappointing.
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We are so sorry to hear that your order was damaged on arrival and apologise for the inconvenience and disappointment that this may have caused. This is not the service we expect from our delivery partner. We have now contacted you directly, so we can resolve this issue as soon as possible for you.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 07/09/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. We hope that you enjoy completing your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Thank you for your feedback. We put customer experience and satisfaction as a top priority and try hard to produce the finest quality puzzles that our customers will love and be able to enjoy time and time again.
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Recenze produktu
Datum nákupu: 11/08/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Good website and easy to order items.
Kathryn Robbins
Wentworth Wooden Puzzles
1 month ago
Thank you for your feedback. It is great to hear that you have found our website easy to navigate and have had a positive ordering experience with us. We hope you love your puzzles!
Thank you. The Customer Service Team at Wentworth Wooden Puzzles.
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Jigsaw puzzles are our passion and we are committed to producing sustainably made, high-quality wooden puzzles that can be enjoyed time and time again.