Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

WCF Chandlers Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/wcf-chandlers | Feefo

Zobrazení všech 6,241 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 25/09/2020

A good service and good communication

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to have provided you with good service and communication. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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ken wealthall Valued Customer

branston

4 years ago

Datum nákupu: 15/10/2020

Co říká ken wealthall Valued Customer o WCF Chandlers:

your service to me was excellent, from when I rang the order to when the oil was delivered

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to have provided you with a first-class service. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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Carol winterbone

Tittleshall

4 years ago

Datum nákupu: 07/10/2020

Co říká Carol winterbone o WCF Chandlers:

Very impressed

I was very impressed, delivery was a week before estimated date and delivery was first thing in the morning, the driver kept to the safety regulations.

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to have provided you with a fast and safe delivery service. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/10/2020

Unimpressed.

It is not incumbent on me to tell you how to improve your company.What I will say is,I ordered 1000 litres of heating oil and only 847 litres were delivered by your driver who obviously couldn't be...

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Charlotte

WCF Chandlers

4 years ago

Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. An oil tank should never be filled to the top, and ullage of around 5-15% should be left to allow for expansion and to avoid any spillage, which can have a huge environmental impact and a large cost. The driver uses his experience and training to gauge this ullage. Any payment reflects the exact volume delivered. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk or call us on 01476 576200, option 3.

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/10/2020

Thanks for pro actively calling me to tell me the oil price was low. I filled my tank!

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to have provided you with good service. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/09/2020

Delivered quickly and without any hassle phone reception always excellent

I have stated below what they do well. Customer service is excellent

Charlotte

WCF Chandlers

4 years ago

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/09/2020

Mostly good.

As part of the village buying group scheme, we generally find the service very good. However, every year they suspend the buying group service during the month of December. They've just informed us...

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Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. I am pleased our buying group manager, Clare was able to resolve your issue with no buying group deliveries in December. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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val

near Alford

4 years ago

Datum nákupu: 11/09/2020

Co říká val o WCF Chandlers:

Great service as always! Polite and helpful on the phone.

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to have provided you with a great service. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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Valued Customer

4 years ago

Datum nákupu: 12/10/2020

Co říká Valued Customer o WCF Chandlers:

Delivery guy was so sweet and helpful

Charlotte

WCF Chandlers

4 years ago

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/10/2020

Delivered on time and without fuss. I am a top up customer with an order that rarely varies. I rarely have to ask for a delivery. Bills are timely as well

Charlotte

WCF Chandlers

4 years ago

Thank you for taking the time to leave a review. We are pleased to hear you are happy with our Top-up service. Your feedback is highly appreciated and important to us and our commitment to providing a good experience for all customers. If you would like to contact us with any further comments or require any further assistance or advice, please email us at review@wcfchandlers.co.uk

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Neobdržel/a jste pozvánku k recenzi?

O WCF Chandlers

WCF Chandlers is a local supplier of domestic heating oil and commercial fuel; who is proud of their heritage and commitment to customer service. Formerly known as Chandlers Oil and Gas, the company was established in 1935 and sold 'everything from a tin tack to a combine harvester'. WCF Ltd acquired the company in 2012 and it was rebranded as WCF Chandlers. WCF Ltd is a private company established in 1911 which operates in several sectors including specialist distribution and is proud to be partly owned by its employees. WCF Chandlers is proud to be a long-standing part of the local community, supplying everything from kerosene, red diesel and gas oil, to lubricants, additives and oil tank monitors.

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01476 576200

Alma Park, Warren Way, Grantham, Lincolnshire, NG31 9SE, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti WCF Chandlers

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?