Thank you for taking the time to respond to our feedback request.
I would like to apologise for the delay in delivery of your Oase spare parts, which I am please to confirm were sent via First Class Recorded Delivery on the 31st of March and should hopefully should be with you today.
This delivery problem has been caused by a Oase UK running out of stock and your parts having to be sent from Germany, however we should have contacted you to make you aware of the problem.
Once again, please accept my apologies for this delay.
Should you have any further concern regarding this order, please contact me directly.
Kind Regards
Toby Harris
Director
Water Gardening Direct
Tel:01778 341199
Kind Regards
Toby Harris
Director
Tel: 01778 341199
