Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

VIVID Travel Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/vivid-travel | Feefo

Zobrazení všech 359 recenzí

Angela

Bloxham

5 years ago

Datum nákupu: 18/05/2020

Co říká Angela o VIVID Travel:

Fantastic service

Excellent, Ella worked very hard to get the right trip for us. She found several options and we were pleased she came up with one to fit our budget and requirements. A fantastic personal service.

Steve

VIVID Travel

5 years ago

Thank you for your feedback. It is most welcome!

Ms Stuart

5 years ago

Datum nákupu: 12/05/2020

Co říká Ms Stuart o VIVID Travel:

Excellent bespoke service with no pressure

Ella listened and understood what we wanted. She put together a great itinerary.

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated!

Důvěryhodný zákazník

5 years ago

Datum nákupu: 12/05/2020

Friendly and helpful

Steve

VIVID Travel

5 years ago

Many thanks for providing feedback!

Důvěryhodný zákazník

5 years ago

Datum nákupu: 12/05/2020

Maddy has been fab at putting together an amazing itinerary for Canada next October. Fantastic price and excellent service. **

Steve

VIVID Travel

5 years ago

Thank you so much for your feedback, it is very much appreciated.

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/02/2019

Excellent customer service

Vivid travel shows excellent customer service throughout every interaction I had. Sadly our trip to Vietnam had to be cancelled due to covid 19 but Ella and the team were amazing at keeping us up to...

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Steve

VIVID Travel

5 years ago

Many thanks for your kind feedback, we look forward to welcoming you back for your next holiday!

Mr Pearce

5 years ago

Datum nákupu: 01/05/2020

Co říká Mr Pearce o VIVID Travel:

Great Service

The communication was brilliant. My contact Maddy knew all the answers to my questions and everything was set out in an easy to understand format. Her replies were quick and concise. I can’t wait to...

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Steve

VIVID Travel

5 years ago

Thanks for your feedback, it is much appreciated!

Mr Manby

5 years ago

Datum nákupu: 01/05/2020

Co říká Mr Manby o VIVID Travel:

Great advise and approach . Extremely helpful and professional. Bring on the trip

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated!

Customer

English Peak District

5 years ago

Datum nákupu: 14/03/2019

Co říká Customer o VIVID Travel:

Truly personal service - listening carefully to construct our ideal holiday

For some years we have used a well known company for our long-haul holidays in distant parts. But more recently I thought that we were being sent on the same routes, to the same places, as all of...

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Steve

VIVID Travel

5 years ago

Hello, it is Steve. We spoke while you were on the trip! I resisted the urge to reply over the weekend! Many thanks for your kind words, it is much appreciated!

Eastcoat Bod

5 years ago

Datum nákupu: 20/04/2020

Co říká Eastcoat Bod o VIVID Travel:

Excellent service,Itinerary very complete and professional

Excellent service from first contact with Maddy our trip designer , very professional and no pressure answered all our queries .

Steve

VIVID Travel

5 years ago

Thank you for your feedback, it is much appreciated! Steve

Důvěryhodný zákazník

5 years ago

Datum nákupu: 16/04/2020

Very good travel advisor getting everything right with their informed and knowledgeable suggestions. Easy booking process.

Steve

VIVID Travel

5 years ago

Thank you for taking the time to complete this review. It is very much appreciated. Steve

Neobdržel/a jste pozvánku k recenzi?

O VIVID Travel

All our VIVID Travel Designers have many years experience creating bespoke itineraries that perfectly match you and your party. They’ll listen carefully to what you want from your trip, and will help detail all your requirements before sketching out an example trip. Next, your Travel Designer will work with you to handcraft every detail of your itinerary, and will refine it, time after time, until you’re 100% happy.

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0203 510 5777 or +44 (0)1243 939 565

Gibbs Croft, Westlands Lane, Birdham, West Sussex, PO20 7HH, United Kingdom

Proč věřit recenzím Feefo?