Good communication, links, transfers. However, lack of communication at hotel, nearly didn't receive our tickets. It was only whilst talking to others that they explained how they got theirs....
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Viva Holidays
Viva Holidays
11 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement for putting together next Super Bike holiday.
Apart from above, we are glad to hear that you had a good time in Jerez.
Viva Holidays
The original information and tickets were not sent out until requested, when they were sent they were for the wrong people. I then had to call and was quite rudely spoken to that they were sent to my...
Přečíst vše
Viva Holidays
Viva Holidays
11 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement
Apart from above, we are glad to hear that you had a good time in Iceland.
Viva Holidays
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.