The holiday was very good Only fault was train trip to Prague Seats booked in standard, the train was packed with back packers and you couldn't move The holiday was very good Only fault was train...
After booking the holiday I asked several questions regarding my trip. For some reason these were constantly ignored. The one time they did call me there was a woman who could barely speak a word of...
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Shubhang Gupta
Viva Holidays
10 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement I regret to learn that you were not satisfied with our level of service. We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. Please could you email your complaint to support@viva-holidays.co.uk and our customer server manager will contact you.
Recenze produktu
Datum nákupu: 11/07/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Efficient service
Full information given promptly
Recenze produktu
Datum nákupu: 17/07/2016
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
10 years ago
Everything we needed arrived on time - seats reserved on planes and trains. Everything was made really easy.
Viva Holidays were efficient,supportive and highly effective. Bookings and information were clear, delivered at appropriate times and we felt supported in our journeys. The timings of transfers and...
Viva holidays (Andrew) was amazing from booking through till departure, we stayed in Mexico and Vegas and it was a holiday of a lifetime, both amazing hotels and at a fraction of the high street costs
We had a good holiday. The only downside is that when we received our train tickets there was no English instructions so on the morning of our departure from Prague train station onwards to Vienna we...
Everything was organised, tickets etc on a two city four day break except the hard copy for the inter connecting train which took two phone calls before it was produced.
Terrible service! The flight was cancelled on the Saturday am. Somebody phoned to offer a flight on the Tuesday and have not responded to me since!
Shubhang Gupta
Viva Holidays
10 years ago
I would like to thank you for your correspondence received regarding your holiday booked through ouragency, and further to my acknowledgement. I regret to learn that not allaspects of your holiday met with your prior expectations. I have asked our customer service to get in touch with you, alternatively you can email us on support@viva-holidays.co.uk.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
